Business Operations - Business Program Management
Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Program Management
In short
Microsoft seeks a Business Program Manager for its Operations team to manage the order-to-cash lifecycle, focusing on pipeline and deal management. This role involves advising sales teams, optimizing deal processes, and driving operational excellence to enhance deal velocity and business outcomes in an office-based hybrid environment.
Responsibilities
- Serve as a trusted advisor for deal management in assigned markets.
- Develop impactful relationships with Sales, Operations, and business stakeholders.
- Collaborate with field/subsidiary Sales and Licensing stakeholders on pipeline management.
- Communicate skillfully to align expectations with field/subsidiary Sales and Licensing stakeholders on critical deals.
- Provide accurate deal and order volume forecasts.
- Partner with relevant teams to ensure adequate credit capacity to support the deal pipeline.
- Maintain deep understanding of current business processes, policies and tools that impact deal velocity.
- Leverage internal relationships to de-risk complex and transformational deals.
- Apply policy and program knowledge to provide deal consultancy and guidance.
- Drive operational excellence through process improvement, risk mitigation, and execution discipline.
Requirements
- Bachelor's Degree in Business, Operations, Finance or related field.
- 4+ years work experience in program management, process management, process improvement, business operations, sales operations, or related disciplines.
- Verbal and written business proficiency in English.
Desired Qualifications
- Good understanding of licensing models.
- Good understanding of sales excellence processes.
- Ability to understand data models and perform trend analysis.
- Strong focus on tactical action and strategic thinking with commitment to identifying opportunities for improvement, working with little supervision, and driving consensus.
- Strong prioritization skills and proven problem-solving abilities to manage uncertainties while handling multiple priorities.
- Excellent presentation skills and ability to engage senior leaders.
- Strong work ethic with the ability to multi-task and prioritize.
- Passion for technology, innovation and leading change. A growth mindset is essential.
- Process and project management skills and experience.
- Experience leveraging AI, Copilot, automation, and citizen development capabilities to improve operational efficiency, enhance decision-making, and drive business outcomes.
Benefits
- Unique opportunities to work on interesting global projects.
- Environment that appreciates diversity.
- Focuses on talent development.
- Recognizes, and rewards great work.
#Business Operations#Program Management#Deal Management#Sales Support#Process Improvement#AI#Automation
Company
Microsoft
Job Posted
3 weeks ago
Employment Type
Full Time
WorkMode
Hybrid
Experience Level
Mid-Senior
Locations
Redmond, United States
Qualification
Bachelor
Applicants
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