Automated Operations Engineer

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About this opportunity:

The LDA is responsible for managing operational tools, driving end-to-end analysis, and supporting automation and monitoring enhancements across Core, RAN, and Transmission (TXN) domains. The role requires strong coordination with multiple stakeholders and active contribution towards improving operational efficiency and automation initiatives. The candidate must be willing to work in a 24x7 shift environment.

What you will do:

• Handle customer escalations with end-to-end analysis and timely resolution.
• Perform end-to-end verification and integration of new vendor probes and node types in coordination with all stakeholders.
• Conduct Acceptance Testing (AT) for new probes and ensure successful onboarding.
•  Prepare and analyze Outage vs TT reports, identify gaps, and implement corrective actions.
• Create and optimize MATE rules in coordination with LCM for Core, RAN, and TXN domains, including troubleshooting existing rules.
•  Develop and implement automation solutions for Front Office teams, acting as an SME to reduce manual intervention.
• Manage and implement OneFM CM changes, ensuring compliance and accuracy.
• Perform alarm management activities, including alarm addition, filtering, and dashboard creation for effective monitoring.
•  Lead and participate in daily coordination calls with MSIP, automation teams, and other stakeholders, providing SME-level inputs.
• Drive ZLD implementation across Core, RAN, and TXN domains.

The skills you bring:

• Bachelor’s degree in Engineering / IT / Computer Science/Electronics/Data sciene
•  Knowledge of telecom networks (2G/3G/4G/5G preferred)
•  Familiarity with RAN, RNC, BSC, SNMP, UDM, CORBA
•  Monitoring tools (MATE/OneFM/ITSM/Actuation tool)
•  Ticketing tools (Remedy, JIRA)
•  Basic Linux/Unix knowledge/SQL
•  Minimum experience for 5 yrs

“All academic credentials must be from recognized and accredited institutions and are further subject to verification.”

**Why join Ericsson?**At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
 
**What happens once you apply?**Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Noida

Req ID: 786822