Analyst ERP Transformation Services
Technology, Data & Digital · Software & Web Development · Software Engineering · Business Analysis
In short
The Analyst ERP Transformation Services role involves supporting and enhancing enterprise business applications and processes, focusing on ERP transformation initiatives. Responsibilities include gathering business requirements, designing future-state solutions, managing application support, and collaborating with global IT teams to ensure reliable and scalable technology solutions.
Responsibilities
- Gather, analyze, and document business requirements across operations, supply chain, finance, logistics, and manufacturing.
- Evaluate current processes, identify improvement opportunities, and support the design of future-state solutions.
- Develop functional specifications and collaborate with technical teams for business and system enhancements.
- Manage incidents, service requests, problem investigations, and system enhancements for enterprise applications.
- Ensure alignment with corporate standards, governance, and security policies with global IT teams.
- Participate in system integration, regression, and user acceptance testing.
- Support release management activities, including deployment validation and documentation.
- Analyze and support integrations between enterprise platforms for data accuracy and performance.
- Contribute to system security, compliance, audit readiness, and IT service management.
- Assist with ongoing ERP transformation initiatives and continuous improvement efforts.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Engineering, or a related field.
- Understanding of business processes such as operations, supply chain, finance, or manufacturing.
- Knowledge of enterprise applications, business systems, or data flows.
- Strong analytical, problem-solving, and documentation skills.
- Familiarity with IT service management processes (incident, change, problem management).
- Knowledge of relational databases like Microsoft SQL Server or Oracle.
- Experience using reporting and analytics tools such as Power BI or similar platforms.
- Strong verbal and written communication skills.
- Ability to collaborate with cross-functional teams.
Desired Qualifications
- Master's degree in Information Systems, Engineering, Business Technology, or a related discipline.
- Experience or exposure to ERP, CRM, MES, or other enterprise business systems.
- Knowledge of business process modeling methodologies such as BPMN or UML.
- Previous experience in IT Business Analysis, application support, or enterprise systems environments.
- Familiarity with cloud technologies, particularly Microsoft Azure.
- ITIL Foundation, Agile, Scrum, BPMN, Azure Fundamentals, or similar professional certifications.
Benefits
- Opportunities to develop skills and advance career.
- Chance to work with global teams.
- Contribution to meaningful business transformation initiatives.
- Delivery of solutions that make a positive impact.
- Support in achieving personal and professional success.
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