Analyst - English, Arabic, Microsoft Windows
Technology, Data & Digital · IT Infrastructure & Security · IT Support · Technical Support
In short
We are seeking Service Desk L1 resources proficient in English and Arabic to provide technical troubleshooting for issues related to Microsoft Windows. The role involves handling support through calls, chats, and emails.
Responsibilities
- Support service desk operations
- Handle L1 level technical troubleshooting
- Manage support via call, chat, mail, and self-service portal
Requirements
- Proficiency in English language
- Proficiency in Arabic language
- Knowledge of Microsoft Windows
- L1 level technical troubleshooting skills
- Experience with call, chat, mail, and self-service portal support
Benefits
- Supercharge your potential
- Find your career
- Find your spark
- A place that knows that helping its customers stay on top starts by putting its people first
- Global technology company with over 223,000 people across 60 countries
- Industry-leading capabilities centered around digital, engineering, cloud and AI
- Work with clients across all major verticals
#Service Desk#Technical Support#English#Arabic#Microsoft Windows
Company
HCLTech
Job Posted
3 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Entry
Locations
Noida, India
Applicants
Be an early applicant