The Job

Administrator - AzureMSSQL DBA, Microsoft Azure

Technology, Data & Digital · IT Infrastructure & Security · DevOps · Database Administration · Software Engineering

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In short

The SRE L2 Engineer will ensure the stability, availability, and performance of production applications on the Microsoft stack, focusing on L2 production support and advanced troubleshooting. This role involves managing day-to-day operations, incident management, and driving reliability improvements through monitoring and automation.

Responsibilities

  • Manage day-to-day application operations for .NET-based applications hosted on IIS and backed by SQL Server.
  • Ensure high availability, performance, and reliability of production environments.
  • Monitor application health and take proactive actions.
  • Perform deployment support, configuration, and environment management.
  • Perform L2-level troubleshooting for incidents and drive service restoration within SLA timelines.
  • Conduct root cause analysis and implement permanent fixes.
  • Participate in on-call support / 24×7 rotation.
  • Configure and manage application monitoring, alerting, and dashboards.
  • Analyse logs, metrics, and traces to detect performance or stability issues.
  • Contribute to SLO/SLI adherence and error budget tracking.
  • Drive proactive incident elimination and reliability improvements.
  • Manage IIS web servers including configuration, deployment, SSL certificate management, and performance tuning.
  • Administer SQL Server databases including query optimization, performance tuning, troubleshooting, and monitoring health/capacity.
  • Analyse application logs and system behaviour for issue diagnosis.
  • Develop scripts/tools (PowerShell / C#) to reduce operational toil.
  • Identify recurring issues and implement automation or permanent fixes.
  • Support CI/CD and release validation activities.
  • Work closely with development, infrastructure, and DB teams for issue resolution.
  • Maintain runbooks, SOPs, and knowledge articles.
  • Provide inputs for system improvements and architectural fixes.

Requirements

  • Strong experience in .NET / ASP.NET applications.
  • Hands-on experience with IIS (Internet Information Services).
  • Hands-on experience with Microsoft SQL Server (querying, tuning, troubleshooting).
  • Knowledge of Windows Server environments.
  • Knowledge of Application deployment and configuration.
  • Knowledge of Log analysis and debugging.
  • Knowledge of Observability using solutions such as Splunk.
  • Experience in production support (L2).
  • Strong understanding of Incident, Problem, and Change Management (ITIL).
  • Strong understanding of Monitoring and observability tools.
  • Strong understanding of Performance tuning and capacity management.
  • Familiarity with SLO / SLA / Error Budget concepts.
  • Familiarity with Automation and scripting.
  • Strong analytical and troubleshooting skills.
  • Ability to work under pressure during major incidents.
  • Effective communication with technical and business stakeholders.
  • Collaborative mindset across cross-functional teams.
  • 3–6 years of experience in Application Support / SRE / Production Support.
  • Bachelor’s degree in Computer Science / IT or related field.
  • Experience in enterprise-scale production environments preferred.

Benefits

  • Supercharge your potential at HCLTech.
  • Find your career at HCLTech.
  • Find your spark at HCLTech.
  • HCLTech knows that helping its customers stay on top starts by putting its people first.
  • Global technology company with over 223,000 people across 60 countries.
  • Industry-leading capabilities centered around digital, engineering, cloud and AI.
  • Broad portfolio of technology services and products.
  • Work with clients across all major verticals including Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
#Azure#MSSQL#DBA#SRE#L2 Support#.NET#IIS#SQL Server#ITIL#Monitoring#Observability#Performance Tuning#Capacity Management#Automation#Scripting#Windows Server
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Company

HCLTech

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Vijayawada, India

Qualification

Bachelor

Applicants

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