Account Manager II, VSP

Logistics, Sales & Operations · Sales & Business Development · Account Management · Sales Operations

In short

Als Account Manager im VSP-Team von Amazon RBS sind Sie für das Management von Anbietern für Amazon Retail US verantwortlich. Sie treiben das Wachstum der Anbieter voran, pflegen Beziehungen zu wichtigen Stakeholdern und optimieren Prozesse, um die Leistung der Anbieter zu verbessern. Die Rolle erfordert einen proaktiven Ansatz, analytische Fähigkeiten und Erfahrung in kundennahen Tätigkeiten.

Responsibilities

Manage vendors for Amazon Retail US as part of the RBS VSP team.
Develop and implement business strategies to drive growth and improve seller experience.
Engage directly with vendors and internal teams to drive vendor growth on Amazon.
Utilize negotiation skills to drive vendor partner performance.
Analyze operational aspects, perform root cause analysis of issues and opportunities.
Focus on transactional but business-critical activities with a hands-on approach.
Contribute to business strategy development and identify input metrics for growth.
Manage and deliver against complex goals with undefined strategies.
Make trade-offs between short-term seller needs and long-term strategic investments.
Identify new opportunities across a large number of brands and execute project plans.
Build and cultivate relationships with sellers and internal stakeholders.
Monitor seller satisfaction survey results and establish improvement plans.
Use customer feedback, market trends, and key metrics to develop strategic features and programs.
Identify and simplify inefficient processes.
Optimize and scale improvements benefiting a large set of customers through tools, processes, and SOP simplification.
Develop mechanisms to create accountability.

Requirements

Bachelor's degree
Experience analyzing data and best practices to assess performance drivers
3+ years of client or vendor facing roles
Focus in relationship management
Negotiation skills experience

Desired Qualifications

Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights
Proven track record of building and cultivating relationships with internal and external stakeholders driving resolutions collaboratively, resolving conflicts, and ensuring follow-through with excellent verbal and written communication

Skills

Relationship ManagementNegotiationData Analysis

#Account Management#Vendor Success Program#Amazon Retail US#Business Growth#Relationship Management#Process Excellence#Data Analysis#Negotiation

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