Account Manager - Delta V Saas SCADA
Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Enterprise Sales
In short
Emerson is looking for a DeltaV SaaS SCADA Account Manager in Houston, TX. This hybrid role involves cultivating client relationships, securing software renewals, and driving subscription growth through upselling and cross-selling. The ideal candidate possesses strong sales, communication, and CRM skills, with a Bachelor's degree and 2+ years of experience.
Responsibilities
- Carry renewal and growth targets for DeltaV SaaS SCADA products and services.
- Foster strong client relationships by understanding their business operations, challenges, and needs.
- Identify and manage opportunities for upselling, cross-selling, and new business development.
- Serve as the first point of contact for client questions, concerns, and issues.
- Track account performance and collaborate with internal teams to meet client needs.
- Lead software subscription renewals through negotiation and internal stakeholder support.
- Forecast and track account metrics, including funnel and KPIs, using a Salesforce CRM.
- Deliver compelling presentations to enterprise clients during Technology and Account reviews.
- Manage multiple internal stakeholders effectively to ensure sales process success.
- Maintain working knowledge of DeltaV SaaS SCADA technology, products, services, and architecture.
Requirements
- Bachelor’s degree in Business, Marketing, Engineering, or similar fields.
- 2+ years of software account management, sales, or support experience.
- Willingness and ability to travel up to 25%.
- Experience with customer relationship management systems (CRM).
- Authorized to work in the United States without sponsorship now and in the future.
Desired Qualifications
- Knowledge of Energy companies, products, and/or services and success in selling innovative technology to the industry.
- Knowledge of Natural Gas and Water/Wastewater companies products, and/or services and success in selling innovative technology in the Utilities Industry.
- Broad knowledge of business processes such as strategic planning, sales, and marketing strategies.
- Formal Sales training.
- Strong interpersonal and negotiation skills, including conflict resolution.
- Strong ability to influence and deal effectively with people at all levels of an organization.
Benefits
- Market-leading 401(k) and profit-sharing plan.
- Variety of medical insurance plans, with dental and vision coverage.
- Family formation benefits.
- Paid parental leave (maternal and paternal).
- Employee Assistance Program.
- Tuition reimbursement.
- Employee resource groups.
- Recognition programs.
- Flexible time off plans (vacation, holiday, sick leave).
- Work-life balance prioritization.
#SaaS#SCADA#Account Management#Sales