In short
Walmart seeks a Front End Coach in Washington Court House, OH, to lead and develop teams effectively, ensuring exceptional customer service and driving store performance. This full-time, on-site role involves managing daily operations, financial performance, and associate development while promoting a culture of belonging and integrity.
Responsibilities
- Leads and develops teams effectively by teaching, training, and actively listening to associates.
- Tours stores and provides feedback, communicating and collaborating with all levels of associates.
- Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions.
- Models and demonstrates exceptional customer service standards, managing customer needs and ensuring resolution.
- Drives financial performance and sales by reviewing Profit Loss statements, managing budgets, and controlling expenses.
- Ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
- Develops and implements action plans to mitigate shrink and achieve sales and profit goals.
- Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring.
- Coordinates and oversees job-related activities and assignments, developing relationships with key stakeholders.
- Ensures compliance with company policies and procedures, upholding standards of ethics and integrity.
- Works collaboratively, builds strong and trusting relationships, and communicates with impact to motivate and influence.
- Attracts and retains talent, empowers and develops talent, and recognizes others' contributions.
- Acts in a selfless manner, is humble, self-aware, honest, fair, and transparent.
- Delivers results while putting the customer first, considering how, where, and when customers shop.
- Makes decisions based on data insights and analysis, balancing short and long-term priorities.
- Displays curiosity and a desire to learn, takes calculated risks, and encourages learning from mistakes.
- Drives continuous improvements, adopts and encourages new technologies, and supports others through change.
Requirements
- 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year supervisory experience.
- Associates will be required to attend and successfully complete all job-required trainings and assessments.
Desired Qualifications
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Benefits
- Competitive pay
- Performance-based bonus awards
- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company-paid life insurance.
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates.
- Tuition, books, and fees are completely paid for by Walmart.
#Retail#Management#Customer Service#Team Leadership
Company
Walmart
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
WASHINGTON COURT HOUSE, United States of America
Applicants
Be an early applicant