Transportation Representative, Transportation Representative
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management
In short
The L2 associate serves as the primary interface between Amazon and its Carrier partners, managing communication, resolving issues, and suggesting process improvements. This remote, full-time role requires strong analytical, communication, and customer service skills, with a degree in any specialization.
Responsibilities
- Act as the primary interface between Amazon and Carrier partners.
- Communicate effectively in a clear and professional manner.
- Provide and expedite prompt and efficient service to partner teams.
- Identify on-route concerns and troubleshoot partner issues.
- Provide process improvement suggestions.
Requirements
- Strong analytical skills, attention to detail, and effective communication abilities.
- Ability to communicate effectively with all organizational levels.
- Strong customer service, communication, and interpersonal skills.
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
- Experience troubleshooting and documenting findings.
- Graduation in any specialization from a recognized university.
- Ability to work successfully in a team environment as well as independently.
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word, and Internet Explorer.
- Excellent typing skills.
- Demonstrates an ability to successfully navigate websites.
Desired Qualifications
- Logistics background and experience in a similar role.
- Proficient in Excel.
Benefits
- Inclusive culture that empowers Amazonians.
- Workplace accommodation and adjustment support for individuals with disabilities.
#Transportation#Supply Chain
Company
Amazon
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
Remote
Experience Level
Associate
Locations
India
Applicants
Be an early applicant