Transportation Representative, Transportation Representative

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

The L2 associate serves as the primary interface between Amazon and its Carrier partners, managing communication, resolving issues, and suggesting process improvements. This remote, full-time role requires strong analytical, communication, and customer service skills, with a degree in any specialization.

Responsibilities

  • Act as the primary interface between Amazon and Carrier partners.
  • Communicate effectively in a clear and professional manner.
  • Provide and expedite prompt and efficient service to partner teams.
  • Identify on-route concerns and troubleshoot partner issues.
  • Provide process improvement suggestions.

Requirements

  • Strong analytical skills, attention to detail, and effective communication abilities.
  • Ability to communicate effectively with all organizational levels.
  • Strong customer service, communication, and interpersonal skills.
  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
  • Experience troubleshooting and documenting findings.
  • Graduation in any specialization from a recognized university.
  • Ability to work successfully in a team environment as well as independently.
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word, and Internet Explorer.
  • Excellent typing skills.
  • Demonstrates an ability to successfully navigate websites.

Desired Qualifications

  • Logistics background and experience in a similar role.
  • Proficient in Excel.

Benefits

  • Inclusive culture that empowers Amazonians.
  • Workplace accommodation and adjustment support for individuals with disabilities.
#Transportation#Supply Chain

Company

Amazon

Job Posted

1 week ago

Employment Type

Full Time

WorkMode

Remote

Experience Level

Associate

Locations

India

Applicants

Be an early applicant