The Job

Track Manager (Support & Operations)

Technology, Data & Digital · IT Infrastructure & Security · DevOps · Cloud Engineering · Software Engineering

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In short

As a Track Manager (Support & Operations) in Noida, you will be responsible for developing, maintaining, and optimizing Ansible playbooks for infrastructure automation. You will integrate Ansible Automation Platform with enterprise tools and manage automation workflows while collaborating with various teams to identify new automation opportunities.

Responsibilities

  • Develop, maintain, and optimize Ansible playbooks for infrastructure automation.
  • Convert manual and repetitive operational tasks into automated Ansible workflows.
  • Create and maintain reusable Ansible roles, templates, and collections.
  • Integrate Ansible Automation Platform (AAP) with enterprise tools such as ServiceNow and monitoring platforms.
  • Manage inventories, credentials, job templates, and access controls within AAP/AWX.
  • Troubleshoot and enhance existing automation workflows to improve reliability and efficiency.
  • Use Git for version control and participate in CI/CD-based automation development practices.
  • Collaborate with infrastructure, cloud, and network teams to identify automation opportunities.
  • Prepare and maintain technical documentation, SOPs, and automation runbooks.
  • Support automation governance, compliance, and operational best practices.

Requirements

  • 5–8 years of overall IT experience.
  • 3+ years of hands-on experience with Ansible Automation Platform (AAP/Tower).
  • Strong hands-on experience in developing Ansible playbooks, roles, and reusable automation components.
  • Experience with Ansible integrations involving ServiceNow, monitoring tools (e.g., Datadog, Dynatrace, Splunk), and REST APIs.
  • Good understanding of Infra activities such as Linux administration or Windows administration or Network.
  • Experience with Git repositories and CI/CD tools such as Jenkins, GitLab CI/CD, or Azure DevOps.
  • Knowledge of YAML, JSON, Jinja2 templating, and API-driven automation.
  • Basic scripting skills in Python, Shell, or PowerShell.
  • Experience troubleshooting Ansible execution issues and optimizing automation workflows.
  • Good communication and collaboration skills.

Desired Qualifications

  • Experience automating platforms such as Linux, Wintel, AWS, Network.
  • Familiarity with VMware automation and infrastructure provisioning.
  • Exposure to security automation and integration with secret-management tools such as CyberArk, HashiCorp Vault, or AWS Secrets Manager.
  • Experience with event-driven or closed-loop automation.
  • Red Hat Ansible Automation Platform certification preferred.

Benefits

  • You'll supercharge your potential.
  • You'll find your career.
  • You'll find your spark.
  • A place that knows that helping its customers stay on top starts by putting its people first.
#Automation#Ansible#DevOps#IT Operations#Infrastructure
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Company

HCLTech

Job Posted

4 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Noida, India

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