Track Manager (Support & Operations)

Technology, Data & Digital · IT Infrastructure & Security · Network Administration · Software Engineering

In short

The Track Manager (Support & Operations) role focuses on advanced wireless engineering, acting as an L3 escalation point for complex WLAN issues using Cisco and Aruba technologies. Responsibilities include RF design, optimization, security integration, and automation for enhanced user experience and network stability.

Responsibilities

  • Act as L3 escalation point for wireless issues.
  • Troubleshoot complex WLAN performance issues.
  • Analyze wireless user experience and client behavior.
  • Optimize RF design and coverage.
  • Perform root cause analysis and maintain a known error database.
  • Manage controller and AP firmware upgrades.
  • Ensure wireless software compliance.
  • Implement and enforce wireless segmentation and policy.
  • Develop wireless reporting and dashboards.
  • Utilize DNAC APIs, Aruba Central APIs, and Python for network automation.

Requirements

  • 7-10 years of Wireless Engineering experience.
  • 3+ years supporting enterprise Cisco and Aruba WLAN environments.
  • Strong expertise in RF design and troubleshooting.
  • Proficiency with Cisco WLC 9800, Aruba Central, Aruba Controllers, and RF Optimization.
  • Experience with WLAN Design, Cisco ISE, Aruba ClearPass, Wireless Security, Wireless Analytics, and Network Automation.

Desired Qualifications

  • CCNP Enterprise (Wireless)
  • CWNA / CWNP
  • Aruba ACMP
  • Aruba ACNP
  • ITIL Foundation

Benefits

  • Supercharge your potential.
  • Find your career.
  • Find your spark.
  • A place that knows that helping its customers stay on top starts by putting its people first.
#Network Engineer#WLAN#Wireless Engineering#Cisco#Aruba#RF#Automation#Security
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Company

HCLTech

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Noida, India

Applicants

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