The Job

Track Manager (Support & Operations)

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

Join for updates

In short

The Track Manager (Support & Operations) role in Noida, India, focuses on operations management for complex projects, emphasizing continuous improvement, problem-solving, meeting client SLAs, and effective people management. Key responsibilities include improving operational systems, understanding client requirements, mentoring project teams, and driving innovation for organizational progress.

Responsibilities

  • Improve operational systems, processes, and policies to support the organization's mission, including better management reporting, information flow, and business process planning.
  • Understand client requirements and ensure the support team meets client expectations.
  • Lead and mentor the project team, ensuring transparent communication of project goals.
  • Bring new ideas and innovation for process development and overall organizational progress.
  • Provide solutions aligned with customer needs to achieve business results.

Requirements

  • Proficiency in NEXTGENFIREWALL.
  • Proficiency in NAC.
#Operations Management#Support#Client SLAs#People Management#Process Improvement#Innovation#Team Leadership
HCLTech Logo

Company

HCLTech

Job Posted

3 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Noida, India

Applicants

Be an early applicant