Track Manager - Google Cloud Platform (GCP)

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · DevOps

In short

This role focuses on managing and optimizing large-scale workplace virtualization environments on Google Cloud Platform (GCP). The Track Manager will ensure service excellence, meet client SLAs, and lead teams by fostering innovation and technical growth within cloud operations.

Responsibilities

Lead operations management by optimizing workplace virtualization processes using GCP tools (Compute Engine, Cloud Identity, Virtual Desktop), ensuring high availability and performance.
Oversee support operations by implementing automation and monitoring solutions on GCP to proactively identify and resolve incidents, minimizing service disruptions.
Mentor and empower team members in GCP best practices for workplace virtualization, fostering knowledge sharing and technical growth.
Drive continuous improvement initiatives by analyzing operational data from GCP’s Operations Suite to enhance reporting, workflow efficiency, and compliance with client SLAs.
Collaborate within the team to gather and interpret complex client requirements, translating them into effective GCP-based virtualization support solutions.
Champion innovation by evaluating and integrating new GCP services or third-party tools that advance workplace virtualization capabilities and operational excellence.
Ensure transparent communication of project objectives, progress, and risks to both internal teams and client stakeholders, using GCP management and reporting tools.

Requirements

Excellent Proficiency In GCP Operations Management, Automation Tools (Cloud Functions, Cloud Run), And Monitoring (Cloud Operations Suite).
Advanced Skills In Managing And Troubleshooting Virtual Desktop Infrastructure (VDI) And Remote Workspace Environments On GCP.
Strong Understanding Of Security, Compliance, And Identity Management In GCP Workplace Virtualization Scenarios.
Excellent Ability To Interpret And Translate Client Needs Into Actionable GCP Solutions For Workplace Virtualization.
Advanced Proficiency In Leading Teams, Mentoring, And Driving Continuous Improvement In Cloud Operations.

Desired Qualifications

Google Cloud Professional Cloud Architect or Professional Collaboration Engineer certification is highly recommended.
Optional but valuable: VMware Certified Professional – Desktop and Mobility (VCPDTM)

Benefits

Supercharge your potential at HCLTech.
Find your career and spark at HCLTech.
A place that knows that helping its customers stay on top starts by putting its people first.
Work with clients across all major verticals.

Skills

GCP Operations ManagementAutomation ToolsCloud FunctionsCloud RunCloud Operations SuiteVirtual Desktop Infrastructure (VDI)Remote WorkspaceSecurity ManagementCompliance ManagementIdentity ManagementTeam LeadershipMentoringContinuous ImprovementGoogle Cloud Platform (GCP)Compute EngineCloud Identity

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About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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