Track Manager - Google Cloud Platform (GCP)

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · DevOps

In short

This role manages large-scale workplace virtualization environments on Google Cloud Platform, focusing on operational excellence and service improvement. The Track Manager will ensure client SLAs are met, lead teams in GCP best practices, and drive innovation in cloud operations.

Responsibilities

Lead operations management by optimizing workplace virtualization processes using GCP tools such as Compute Engine, Cloud Identity, and Virtual Desktop solutions, ensuring high availability and performance.
Oversee support operations by implementing automation and monitoring solutions on GCP to proactively identify and resolve incidents, minimizing service disruptions.
Mentor and empower team members in GCP best practices for workplace virtualization, fostering knowledge sharing and technical growth within the operations team.
Drive continuous improvement initiatives by analyzing operational data from GCP’s Operations Suite to enhance reporting, workflow efficiency, and compliance with client SLAs.
Collaborate within the team to gather and interpret complex client requirements, translating them into effective GCP-based virtualization support solutions.
Champion innovation by evaluating and integrating new GCP services or third-party tools that advance workplace virtualization capabilities and operational excellence.
Ensure transparent communication of project objectives, progress, and risks to both internal teams and client stakeholders, using GCP management and reporting tools.

Requirements

Excellent Proficiency In Gcp Operations Management, Automation Tools (Cloud Functions, Cloud Run), And Monitoring (Cloud Operations Suite).
Advanced Skills In Managing And Troubleshooting Virtual Desktop Infrastructure (VDI) And Remote Workspace Environments On Gcp.
Strong Understanding Of Security, Compliance, And Identity Management In Gcp Workplace Virtualization Scenarios.
Excellent Ability To Interpret And Translate Client Needs Into Actionable Gcp Solutions For Workplace Virtualization.
Advanced Proficiency In Leading Teams, Mentoring, And Driving Continuous Improvement In Cloud Operations.

Desired Qualifications

Google Cloud Professional Cloud Architect or Professional Collaboration Engineer certification is highly recommended.
Optional but valuable: VMware Certified Professional – Desktop and Mobility (VCPDTM)

Benefits

Supercharge your potential.
Find your career.
Find your spark.
A place that knows that helping its customers stay on top starts by putting its people first.

Skills

GCP Operations ManagementAutomation ToolsCloud FunctionsCloud RunMonitoringCloud Operations SuiteVirtual Desktop Infrastructure (VDI)Remote Workspace EnvironmentsGoogle Cloud Platform (GCP)SecurityComplianceIdentity ManagementWorkplace VirtualizationTeam LeadershipMentoringContinuous ImprovementCloud OperationsCompute EngineCloud Identity

#GCP#Cloud#Track Manager#Operations Management#Virtualization#Bengaluru#Karnataka#India

About HCLTech

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