Track Lead - IBM DB2 for z/OS
Technology, Data & Digital · IT Infrastructure & Security · Database Administration · Software Engineering
In short
Track Lead - IBM DB2 for z/OS position in Noida, Uttar Pradesh, requires expert-level technical support for the IBM iSeries (AS/400 / IBM i) platform, acting as an escalation point for complex incidents. The role ensures platform stability, performance, and availability while driving continuous improvement and supporting business-critical applications.
Responsibilities
- Provide day-to-day support for iSeries-based enterprise applications, ensuring uptime, performance, and reliability.
- Act as the escalation point for all iSeries-related incidents and problems.
- Diagnose and resolve complex system issues including performance degradation, job failures, and system outages.
- Perform root cause analysis (RCA) on recurring or high-impact incidents.
- Manage and maintain IBM i operating system environments (PTFs and system upgrades).
- Administer system security, user profiles, and authority management.
- Monitor and address any issues with system performance, including disk, CPU, memory, and batch workload management.
- Troubleshoot integrated file systems (IFS) issues.
- Manage and troubleshoot MQ Series and other middleware components.
- Manage communications including TCP/IP, SNA, and connectivity to external systems.
- Handle iSeries Digital Certificate Management.
- Act as an escalation point for all desktop software that connects to iSeries (iAccess Client Solutions, ODBC, Data transfer, SFTP).
- Troubleshoot integrations between iSeries and other platforms, including cloud services and open systems.
- Configure SSH server client on iSeries.
- Assess and implement changes to the iSeries environment.
- Support application deployments and provide technical guidance during release activities.
- Maintain and update system documentation, runbooks, and knowledge articles.
- Support first and second level support teams.
- Collaborate with operating support teams, application development teams, DBAs, and infrastructure colleagues.
- Liaise with IBM and third-party vendors for escalated support and licensing matters.
- Participate in capacity planning and technology roadmap discussions.
Requirements
- Minimum 5+ years hands-on experience supporting IBM iSeries / AS400 / IBM i environments at an advanced level.
- Strong knowledge of IBM i operating system (V7R3+).
- Proficiency in CL programming.
- Experience with DB2 for i (SQL, query optimisation, database administration).
- Solid understanding of iSeries security concepts (profiles, authority lists, auditing).
- Experience with job scheduling tools (e.g., Halcyon Scheduler, OS job scheduler).
- Knowledge of DR solutions and backup/recovery process.
- Excellent knowledge of BRMS.
- Proficiency with MQ Series / IBM MQ on iSeries.
- Thorough understanding of networking (TCP/IP, DNS, VPN) in the context of IBM i.
- Familiarity with ITIL frameworks (Incident, Problem, Change Management).
- Excellent analytical and problem-solving skills.
Desired Qualifications
- Knowledge of third party applications: DetectIT, Password Self Help, AldonCMS, Filescope, Lansa, Gentran, Powertech SIEM.
#IBM DB2#z/OS#IBM iSeries#AS400#IBM i#Noida