Track Lead - IAM Operations

Job Summary

This role is responsible for leading the implementation, administration, and ongoing support of enterprise applications and IT systems for Buckeye. The position involves managing system maintenance, coordinating project implementations, and ensuring seamless integration and performance of applications. The individual will oversee system upgrades, testing, documentation, and issue resolution, while providing critical on-call support when required. A key focus area is enhancing application lifecycle management and delivering high-quality customer service to internal stakeholders. Additionally, the role includes driving process improvements, identifying operational gaps, and implementing solutions to increase efficiency and business effectiveness. The position requires strong technical expertise, leadership skills, stakeholder engagement, and decision-making abilities, along with experience in relevant technologies (e.g., databases, Linux, OT systems).

Key Responsibilities

1. Enhance Operational Systems By Utilizing Cyberark Pam Tools To Improve Management Reporting, Streamline Information Flow, And Optimize Business Processes, Ensuring Alignment With Organizational Planning.
2. Collaborate With Clients To Understand Their Requirements And Oversee The Support Team’S Performance In Meeting Client Expectations, Leveraging Iam Strategies To Ensure Satisfaction.
3. Lead And Mentor The Project Team, Ensuring Transparent Communication Of Project Goals And Fostering An Environment Of Collaboration And Growth In Iam Operations.
4. Drive Innovation By Introducing New Ideas And Improvements In Iam Processes, Utilizing Cyberark Pam Methodologies To Enhance Overall Organizational Effectiveness.
5. Provide Tailored Solutions Using Iam Best Practices And Cyberark Pam Functionalities To Address Customer Needs, Resulting In Measurable Business Outcomes.

Skill Requirements

Knowledge of Linux systems and administration Experience with databases (MySQL, IBM DB2, Microsoft SQL Server) Understanding of client-server and web-based applications Familiarity with Operational Technology (OT) systems, including: Programmable Logic Controllers (PLC) Human Machine Interface (HMI) Operator Interface Panels Load Rack Controllers (e.g., MultiLoad, AccuLoad) Exposure to tools like Toptech TMS System integration and application interface management

Other Requirements

Microsoft Intermediate Certification CCNP CompTIA Pentest+ GSEC / SSCP Red Hat Linux Certification