Track Lead
Technology, Data & Digital · Software & Web Development · Software Engineering
In short
As a Track Lead in Bangalore, you will be responsible for assigning and tracking tickets and change requests to ensure service delivery. You will focus on continuous improvement, root cause analysis, and preparing status reports to minimize project risks. Additionally, you will guide and develop team members to enhance their technical capabilities and productivity.
Responsibilities
- Monitor and track tickets/change requests and manage SLAs.
- Work towards continuous improvement and perform root cause analysis on an ongoing basis.
- Prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.
- Develop and guide team members in enhancing their technical capabilities and increasing productivity.
#Track Lead#IT#Bangalore
Company
HCLTech
Job Posted
4 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Bangalore, India
Applicants
Be an early applicant