Technical Support
Technology, Data & Digital · IT Infrastructure & Security · IT Support · Technical Support
In short
Atlas Copco Indonesia seeks a Technical Support specialist in Jakarta to provide professional and timely technical assistance to internal teams, customers, and distributors. The role involves analyzing product quality, offering onsite support, providing service information, and conducting technical trainings.
Responsibilities
- Continuously follow up and analyze local product quality
- Proactively report failures and provide support requests to TS in the PC's
- Provide onsite technical support if required and handle project support requests from PC's
- Provide accurate and up-to-date service information covering all aspects of a compressed air installation
- Plan and conduct technical trainings to ensure field competence and skills align with equipment development
Requirements
- 3-5 years of experience in operation of high-quality industrial machines, preferably air compressors
- Knowledge in Compressed Air or engineering Systems
- Good analytical and problem-solving skills
- Ability to operate Microsoft Office Applications
- Good command of written and spoken English & Mandarin
Benefits
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
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