Technical Sales Specialist
Job Description
Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.
We are looking for a Technical Sales Specialist to join our team. Today.
The future team member generates new business and ensures growth of existing accounts for assigned client/territory, with moderate complexity. Assesses potential application of moderately complex products or services and offers solutions that meet moderate customer/client needs. Possesses deep technical understanding of products or services to address customer/client needs and expand sales opportunities for established clients. Researches and presents reports showing potential customers the cost benefit of purchasing products or services. Resolves varying moderate customer/client issues, researches problems, and makes recommendations for potential enhancements or modifications. Provides technical training to customers/clients and communicates customer feedback. Uses technical knowledge of product and service offerings to support, promote and build sales.
You Have
- Ability to extract hidden or unrealized requirements and gain consensus on these requirements with the customer
- Ability to focus ambiguous customer needs into specific, deliverable requirements
- Ability to develop relationships and communicate with higher level technical staff
- Experience identifying problems and implementing solutions
- Ability to work independently and as part of a team to meet quotas
- Passion for exceptional customer experience and sales
- Aptitude to learn and optimize new technology and data
- Make decisions under conditions of uncertainty or limited data; evaluate short- and long-term consequences
You Will
- Attend customer meetings, conduct sales presentations, and deliver product/service demonstrations in person and by phone
- Provide technical expertise in support of achieving low to moderate selling goals
- Provide responses to product/service and industry questions
- Prepare moderately complex technical proposals and presentations to support sales teams
- Demonstrate proficient solution selling abilities and effective, proactive customer/client communications
- Identify and analyze customer/client needs and develop intermediate range strategies on how to competitively meet needs and propose potential solutions.
- Advise customers and sales teams on technical aspects of products and services, observing customer's needs and goals
- Use technical expertise to develop and execute trainings
- Identify areas to help streamline and refine sales processes
- Be a customer advocate for pre- and post-sales activities
- Provide follow up on opportunities or inquiries
- Manage external competitive pressures and handle objections to help retain customers
- Work with multiple stakeholders, building effective relationships with decision-makers at all levels
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