The Job

Team Lead

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

Join for updates

In short

Amazon is looking for a Team Lead to manage a shift within their Operations Team in Bangalore. The role involves facilitating information flow, resolving issues impacting customer experience, and driving process improvements. A Bachelor's degree and at least 1 year of relevant experience are required.

Responsibilities

  • Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.
  • Developing and/or referring to performance metrics to drive team performance and business results.
  • Identifying the business impact of trends and making data backed decisions.
  • Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers).
  • Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.

Requirements

  • 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience.
  • Bachelor's degree.
  • Speak, write, and read fluently in English.
  • Experience with Microsoft Office products and applications.
  • Experience with Excel.

Desired Qualifications

  • MBA
  • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.
#Operations#Logistics#Team Management#Process Improvement#Customer Experience
Amazon Logo

Company

Amazon

Job Posted

1 week ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Associate

Locations

Bangalore, India

Qualification

Bachelor

Applicants

Be an early applicant