Support Engineer, SCOT WW Long Term Planning and Forecasting

Technology, Data & Digital · Software & Web Development · Software Engineering · DevOps

In short

Join the Supply Chain Optimization Technologies (SCOT) Long-Term Forecasting and Planning Team as a Support Engineer. This role involves troubleshooting, debugging, software deployment, and automation to support large-scale forecasting platforms impacting global supply chains. The position requires 2+ years of software development or technical support experience, with scripting and debugging skills being essential.

Responsibilities

Troubleshoot, debug, evaluate and resolve computer-identified alarms.
Perform software deployments and migrations.
Host management and automate routine operational tasks.
Develop tools and automation to achieve human-free operations.
Modify software in a way that leverages the overall system architecture.

Requirements

2+ years of software development, or 2+ years of technical support experience
Experience scripting in modern program languages
Experience troubleshooting and debugging technical systems

Desired Qualifications

Knowledge of web services, distributed systems, and web application development
Experience troubleshooting & maintaining hardware & software RAID
Experience with REST web services, XML, JSON

Benefits

Fun work environment
Incredible customer, business, and environmental impact
Own highly scalable services
Drive inventory and cube plans for millions of products
Influence multi-billion-dollar build decisions
Backed by a strong leadership group dedicated to operational excellence
Reasonable work-life balance
Scope and support needed for substantial career growth
Interest in developing tools at large scale

Skills

software developmenttechnical supportscriptingtroubleshootingdebuggingweb servicesdistributed systemsweb application developmentRAIDREST web servicesXMLJSON

#Support Engineer#SCOT#Long Term Planning#Forecasting#Supply Chain#Optimization#Hyderabad

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