The Job

Supply Chain Manager , Relay Operation Centre

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

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In short

As a Supply Chain Manager at the Relay Operation Centre (ROC), you will facilitate information flow and resolve issues impacting Amazon's transportation network across multiple geographies. Your role involves tactical problem-solving, understanding network trends, and driving process improvements.

Responsibilities

  • Communicate with external customers (Carriers, Vendors/Suppliers) and internal customers (Operation, Tech/Integration, Finance, Software Support, Fulfillment Centers).
  • Pull data from databases (Excel, Access, SQL) and perform ad hoc reporting and analysis.
  • Develop and understand performance metrics to drive business results.
  • Scoping business and functional requirements for Amazon technology teams.
  • Identify business impact of trends and make data-backed decisions.
  • Escalate problems or variances and follow through on resolutions.

Requirements

  • 2+ years of program or project management experience.
  • 1+ years of supply chain experience.
  • Experience working with customers with a passion for delivering exceptional service, or strong analytical skills, attention to detail, and effective communication abilities.
  • Experience troubleshooting and debugging technical systems.
  • Experience in a 24x7 operational services or support environment.
  • Experience with tools/systems to analyze data including Excel, Access, SQL or other data management systems.
  • Bachelor’s degree in Engineering/related discipline with 2-4 years of work experience.

Desired Qualifications

  • Knowledge of Lean principles and DMAIC methodology.
  • Experience in MS Access and SQL.
  • Experience in requirement gathering and ability to write clear and detailed requirement documents.
  • Master's degree or above in a relevant field of operations.
  • Knowledge of analytics & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts.
  • Logistics/transportation background and lean/six sigma training is a plus.

Benefits

  • Inclusive culture that empowers Amazonians.
  • Workplace accommodation and adjustment for individuals with disabilities.
#Supply Chain#Logistics#Transportation#Management#Operations#Hyderabad
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Company

Amazon

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Hyderabad, India

Qualification

Bachelor, Master

Applicants

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