Subject Matter Expert (Support&Ops)

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · Systems Engineering

Smart Summary

AI-generated overview of this position

Gallagher is seeking a Mid-Level Azure Virtual Desktop Engineer to support and optimize their enterprise AVD platform. This role involves building, configuring, and troubleshooting AVD host pools, managing Windows images, and implementing scaling and cost optimization strategies. The ideal candidate will have 3-6 years of experience with AVD and strong Azure infrastructure knowledge.

Job Summary

Mid-Level Azure Virtual Desktop Engineer

Role Summary

The Azure Virtual Desktop Engineer will support Gallagher’s enterprise AVD platform, responsible for building, operating, and optimizing scalable, secure virtual desktop environments. This role is hands-on and delivery-focused, supporting both published applications and full desktop use cases with a strong emphasis on performance, reliability, and user experience.

Key Responsibilities

Build, configure, and support Azure Virtual Desktop host pools.
Manage Windows 10/11 enterprise images and application delivery.
Configure and support FSLogix profile containers.
Troubleshoot AVD performance, connectivity, and session issues.
Implement scaling plans, availability, and cost optimization strategies.
Document AVD standards and operational runbooks.

Key Responsibilities

Required Skills & Experience

3–6 years of experience supporting virtual desktop or EUC platforms.
Hands-on experience with Azure Virtual Desktop.
Strong experience with Azure compute, networking, and storage.
Experience with FSLogix profile management and troubleshooting.
Strong operational and problem-solving skills.

Skill Requirements

null

Other Requirements

Final Skill Cluster- WORKPLACE VIRTUALIZATION, AVD, Service Line Management - End User Computing (EUC)

#AVD#Azure#Virtual Desktop#EUC#Support#Operations#Mid-Level