Sr. Partner Operations Manager, Prime Video

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Account Management

In short

Prime Video is seeking a Sr. Partner Operations Manager in Mumbai, India, to manage relationships with third-party studios and distributors. This role involves driving partner experience, ensuring timely delivery of assets, and influencing strategic partnerships within the streaming entertainment industry.

Responsibilities

Serve as the primary point of contact for assigned studio partners in India, building trusted executive-level relationships.
Conduct trend analysis and deep dives on partner performance against KPI targets.
Act as the voice of the partner within Prime Video, advocating for solutions that enable partner success.
Own and lead regular partner business reviews (WBRs, MBRs, QBRs), translating performance data into actionable strategies.
Manage complex escalations that may span across multiple business units.
Distill insights on partner capabilities to advise and enhance business strategies.
Drive partner adoption of delivery best practices and new platform capabilities.
Identify opportunities for process improvement, product development, and cost reduction.
Drive long-term solutions through next-gen automation and AI innovations.
Mentor team members and help develop talent across the organization.

Requirements

Bachelor's degree or equivalent.
7+ years of account management, project or program management or buying experience, or MBA.
Experience communicating results to senior leadership.
Experience in building financial and operational reports/data sets that inform business decision-making.
Experience managing programs across cross-functional teams, building processes and coordinating release schedules.
Experience building and growing relationships with internal and external partners.
Experience managing multiple projects, prioritizing, planning, and managing time.
Ability to work proactively and independently, meet deadlines, and deliver on projects and tasks.
Experience negotiating with internal and external stakeholders.

Desired Qualifications

Master's degree or above in management, business administration, economics, engineering, marketing.
Knowledge of digital video landscape, including solid understanding of digital video distribution technologies.
Experience in analyzing data to drive decisions.
Experience delivering results for large, cross-functional initiatives/projects.
Experience in the entertainment industry.
Experience building and maintaining relationships with business partners.

Benefits

Inclusive culture that empowers Amazonians.
Opportunity to be at ground zero of a disruptive, fast-growing, and revolutionary global Amazon service.
Work in a dynamic and global environment where innovating on behalf of customers is paramount.

Skills

Data AnalysisProject ManagementAccount ManagementProgram ManagementRelationship ManagementAI

#Prime Video#India#Maharashtra#Mumbai#Supply Chain#Transportation Management#Partner Operations

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