In short
A proactive Collections Analyst is needed for Global Accounts Receivables to manage customer queries and resolve billing issues. This role involves making outbound calls, reconciling accounts, and meeting monthly collection targets, requiring advanced Excel skills and a Bachelor's degree in accounting or commerce.
Responsibilities
- Handle inbound and outbound calls to resolve accounts receivable queries.
- Support customers with billing issues and account reconciliation.
- Follow up with customers via email and phone for timely payment collection.
- Maintain detailed correspondence updates on accounts receivable records.
- Collaborate with Billing, Finance, Legal, Tax, and Customer Service departments.
- Monitor high-risk accounts and escalate challenges to management.
- Identify areas for improvement in the accounts receivable process.
- Meet monthly productivity goals.
- Reconcile complex accounts with attention to detail.
Requirements
- Bachelor's degree in Accounting and Commerce (B. Com).
- Advanced knowledge of Excel.
- Experience with Microsoft Office products and applications.
- Understanding of Accounts Receivables process.
- Flexibility for night shift.
Desired Qualifications
- 3+ years of finance operations/shared services, accounts payable, account receivable (collections), or general ledger experience.
Benefits
- Work from office 5 days weekly.
#Accounts Receivables#Collections#Finance Operations#Customer Service#Billing#Reconciliation
Company
Amazon
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Pune, India
Qualification
Bachelor
Applicants
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