Specialist- IP

Technology, Data & Digital · Software & Web Development · Software Engineering · Network Administration

In short

Specialist- IP in Noida, India. Responsibilities include alarm analysis, operation, maintenance, and troubleshooting of IP nodes like routers, switches, and firewalls. Requires 10-16 years of experience in the IP domain and proficiency in various networking protocols and vendor equipment.

Responsibilities

Actively Supervising of ITSM Ticket queues to maintain MTTR.
Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action.
First point of contact for support of any alarm/event/KPI related issues.
Close Collaboration with Field Team for all field activities.
Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA).
Node health checks and backups & trouble-shoot the deviation identified.
Sharing details for MIR & CSR to respective teams.
End to End Network Understanding.
3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling.

Requirements

Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing.
Required proficiency with Ericsson Router troubleshooting and Juniper SRX Firewall is a must.
Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP.
IP Security protocols- IPSEC, GRE, VPN, CGNat.
CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN.
Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces).
Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable.
Good Communication & trouble-shooting skills.
10-16 years of relevant in IP Domain

Skills

OSPFISISBGPMPLSBGP-LULDPRSVPTEL2VPNL3VPNBFDSegment RoutingJuniper SRX FirewallVLANSTPRSTPMSTPVRRPHSRPIPSECGREVPNCGNatCISCOSpine-leaf ArchitectureBorder-Leaf ArchitectureVX-LAN4G5GEricsson Router

#IP Networking#Routers#Switches#Firewalls#Load Balancers#Security Gateways#Troubleshooting#Network Protocols#ITSM#SLA#Telecom

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