Specialist II Education Administration
Education & Public Service · Education & Training · Corporate Training · HR Operations
In short
This Specialist II Education Administration role in Mandaluyong, Philippines, focuses on supporting Commercial Excellence strategies through training administration, customer support, and business system coordination. The position requires a Bachelor's degree and 1 year of related experience, offering a hybrid work environment.
Responsibilities
- Respond to general inquiries and requests via calls, emails, and chats.
- Communicate, administer, and monitor training schedules, registration, and attendance in business systems.
- Obtain participant details from global training managers and communicate concerns related to training.
- Assist project owners in gathering, analyzing, and clarifying customer requirements.
- Generate, upload, and enter training orders in the business system.
- Coordinate with other teams to complete customer training order requests.
Requirements
- Bachelor’s degree in Human Resources, Marketing, Communication Arts, English, or equivalent.
- 1-year related experience in Training Administration, Business Reporting, Customer Service, and Marketing.
- Basic MS Office Application proficiency (Outlook, Excel, and PowerPoint).
Desired Qualifications
- Strong drive for results
- Detail-oriented
- Creative
- Passionate and enthusiastic
- Effective communication skills
- Ability to influence key stakeholders
- Nimble learner
- Resourceful
- Ability to collaborate efficiently with people across any level
Benefits
- Competitive benefits plans
- Variety of medical insurance plans
- Employee Assistance Program
- Employee resource groups
- Recognition programs
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Vacation leave
- Holiday leave
#Customer Service#Education Administration#Training Administration#Business Reporting#Marketing#Hybrid