Software Product Manager, PERSONA Campus Online
Technology, Data & Digital · Product & Design · Product Management · Software Engineering
In short
The Software Product Manager will define the vision, strategy, and roadmap for PERSONA Campus Online, a leading access control platform for higher education. This role involves translating customer needs into product requirements, collaborating with cross-functional teams, and driving innovation from concept to launch, ensuring alignment with business objectives and technical feasibility.
Responsibilities
- Define, own, and communicate the product vision, market positioning, strategic direction, and multi-year roadmap.
- Identify market opportunities and customer challenges that drive long-term product growth and differentiation.
- Prioritize product investments based on customer value, market demand, revenue potential, and development capacity.
- Lead product development initiatives from customer discovery and concept definition through requirements, validation, launch, and market adoption.
- Conduct customer research, interviews, and market analysis to uncover unmet needs and emerging opportunities.
- Translate customer insights into prioritized requirements, user workflows, acceptance criteria, and measurable business outcomes.
- Collaborate with software, hardware, firmware, quality assurance, cybersecurity, implementation, sales, marketing, and support teams throughout the product lifecycle.
- Define and track product success metrics, including adoption, customer satisfaction, revenue growth, and launch performance.
- Support strategic customer meetings, product demonstrations, industry conferences, and major sales opportunities.
Requirements
- Bachelor's degree in Business, Marketing, Engineering, Information Technology, or a related discipline, or equivalent industry experience.
- Experience in product management, solutions consulting, implementation, customer success, technical support, sales engineering, or a related role within the electronic access control industry.
- Direct experience working with colleges and universities on access control, campus credentials, residence hall security, campus card systems, or related technologies.
- Strong understanding of higher-education stakeholders, procurement processes, implementation environments, and academic operating cycles.
- Working knowledge of access-control technologies, including software platforms, credentials, readers, locks, controllers, communication protocols, and system integrations.
- Demonstrated ability to conduct customer discovery and translate business needs into actionable product requirements.
- Strong business acumen and decision-making skills, with the ability to prioritize competing opportunities and clearly communicate trade-offs.
- Proven ability to lead cross-functional teams and influence outcomes without direct authority.
- Excellent written, verbal, presentation, and facilitation skills.
- Experience with software development lifecycles, release planning, customer validation, and structured new product development processes.
- Ability to travel up to 50%, including domestic and international travel.
- Valid passport with the ability to maintain eligibility for international travel.
Desired Qualifications
- Experience with PERSONA Campus Online or similar higher-education access control platforms.
- Familiarity with ASSA ABLOY electronic access solutions, including Aperio technology, controllers, locks, and associated door hardware.
- Experience integrating with campus card systems, student information systems (SIS), mobile credential platforms, APIs, and third-party applications.
- Experience managing products that combine installed software, cloud services, firmware, and connected physical devices.
- Experience working within agile product development environments.
Benefits
- Empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities.
- Colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
- Value different perspectives and experiences.
Skills
Product ManagementAPIAgile
#Software Product Management#Higher Education#Access Control#Cybersecurity
About ASSA ABLOY Group
Let’s create a safer and more open world – together! ASSA ABLOY is the global leader in access solutions with sales of SEK 121 billion and 52,000 employees. The Group has operations in over 70 countries and sales worldwide. ASSA ABLOY’s innovations enable safe, secure and convenient access to physical and digital places. Every day, we help billions of people experience a more open world. We have a feeling of discovery and urge to innovate by working together and telling it like it is, enabling us to be always growing, never boring and leading right. Do you want to be encouraged to act, have…
Company
ASSA ABLOY GroupJob Posted
4 days ago
Expires
in 1 week
Employment Type
Full Time
Work mode
On Site
Experience Level
Mid-Senior
Locations
New Haven, United States
Qualification
Bachelor
Applicants
Be an early applicant
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