Software Development Engineer

Technology, Data & Digital · Software & Web Development · Software Engineering · Machine Learning · Artificial Intelligence

In short

Amazon is seeking a Software Development Engineer to build next-generation AI-powered learning and coaching systems for its Customer Service Associates. This greenfield role involves designing and developing scalable services focused on generative AI, personalization, and data-driven development, impacting a global workforce.

Responsibilities

  • Design and build scalable services for personalized learning and coaching.
  • Develop AI-powered coaching capabilities, including generative AI applications.
  • Build systems connecting associate performance signals with development interventions.
  • Create closed-loop systems to measure intervention outcomes and improve recommendations.
  • Translate emerging models and experimentation into reliable production systems.
  • Make foundational architectural decisions for a greenfield product.
  • Design APIs, data models, and integration patterns for associate development capabilities.
  • Build mechanisms for experimentation, measurement, and observability.
  • Deliver secure, reliable, and globally scalable systems with high operational excellence.

Requirements

  • 3+ years of non-internship professional software development experience.
  • 2+ years of experience in design or architecture of new and existing systems (design patterns, reliability and scaling).
  • Experience programming with at least one software programming language.
  • 3+ years of full software development life cycle experience (coding standards, code reviews, source control, build processes, testing, operations).
  • Bachelor's degree in computer science or equivalent.
  • Experience designing and building large-scale distributed systems or customer-facing platforms.
  • Experience building applications using machine learning, generative AI, large language models, recommendation systems, or personalization.
  • Experience taking ambiguous or zero-to-one technical problems from concept through production.
  • Experience designing systems that integrate data and capabilities across multiple services and organizational boundaries.
  • Experience with experimentation, measurement, and data-driven product development.
#Software Development#AI#Machine Learning#Generative AI#Personalization#Learning Systems#Coaching Systems#Distributed Systems

Company

Amazon

Job Posted

1 day ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Hyderabad, India

Qualification

Bachelor

Applicants

Be an early applicant