SME - Microsoft 365 Administration
Technology, Data & Digital · IT Infrastructure & Security · IT Support · Cybersecurity
In short
As a Subject Matter Expert in Microsoft 365 Administration, you will manage, configure, and secure the organization's Microsoft 365 tenant, including Exchange Online, Teams, SharePoint, OneDrive, and Entra ID. This role involves optimizing services, managing licenses, and protecting against identity-based threats.
Responsibilities
- Administer Exchange Online including mailbox provisioning, distribution groups, mail flow rules, and transport layer security connectors.
- Manage Microsoft Teams policies — meeting configurations, voice calling plans, channel governance, and guest access controls.
- Configure and maintain SharePoint Online site collections, permissions inheritance, hub site architecture, and storage quotas.
- Govern Entra ID (Azure AD) user and group lifecycle, conditional access policies, MFA enforcement, and privileged identity management.
- Monitor Microsoft 365 service health, investigate tenant-level incidents, and coordinate with Microsoft support on escalations.
- Administer Microsoft 365 licensing — assign, reclaim, and optimize SKUs to control costs across user populations.
- Implement and tune Microsoft Defender for Office 365 anti-phishing, safe links, safe attachments, and threat investigation policies.
- Build and manage Microsoft Purview retention labels, DLP policies, and eDiscovery holds to meet compliance and legal requirements.
- Automate routine administrative tasks using PowerShell scripts and Power Automate flows to reduce manual ticket volume.
- Create and maintain technical documentation, runbooks, and change records for all tenant configuration and policy decisions.
Requirements
- Administer Exchange Online including mailbox provisioning, distribution groups, mail flow rules, and transport layer security connectors.
- Manage Microsoft Teams policies — meeting configurations, voice calling plans, channel governance, and guest access controls.
- Configure and maintain SharePoint Online site collections, permissions inheritance, hub site architecture, and storage quotas.
- Govern Entra ID (Azure AD) user and group lifecycle, conditional access policies, MFA enforcement, and privileged identity management.
- Monitor Microsoft 365 service health, investigate tenant-level incidents, and coordinate with Microsoft support on escalations.
- Administer Microsoft 365 licensing — assign, reclaim, and optimize SKUs to control costs across user populations.
- Implement and tune Microsoft Defender for Office 365 anti-phishing, safe links, safe attachments, and threat investigation policies.
- Build and manage Microsoft Purview retention labels, DLP policies, and eDiscovery holds to meet compliance and legal requirements.
- Automate routine administrative tasks using PowerShell scripts and Power Automate flows to reduce manual ticket volume.
- Create and maintain technical documentation, runbooks, and change records for all tenant configuration and policy decisions.
#Microsoft 365#Administration#Exchange Online#Microsoft Teams#SharePoint#OneDrive#Entra ID#Azure AD#Security#Compliance#PowerShell#Power Automate
Company
HCLTech
Job Posted
4 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
India
Applicants
Be an early applicant