The Job

SME - AzureMSSQL DBA, Microsoft Azure

Technology, Data & Digital · Software & Web Development · Software Engineering · Data Engineering · DevOps

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In short

Seeking an experienced SME - AzureMSSQL DBA for a full-time, on-site role in Bengaluru, India. The ideal candidate will ensure the stability, performance, and reliability of enterprise production applications built on the Microsoft technology stack, with a focus on advanced troubleshooting, automation, and performance optimization.

Responsibilities

  • Own and manage L3-level application operations for Windows-based enterprise applications built on .NET / ASP.NET, hosted on IIS, and integrated with Microsoft SQL Server.
  • Provide expert-level support for complex production issues impacting availability, latency, performance, errors, capacity, and reliability.
  • Act as the technical owner for application stability, ensuring production environments remain reliable, resilient, and aligned with agreed service levels.
  • Serve as the L3 technical escalation point for incidents escalated from L1/L2 support teams.
  • Lead root cause analysis for recurring, complex, or business-critical incidents and define corrective and preventive actions.
  • Design, configure, and enhance monitoring, alerting, dashboards, and observability solutions for application health, user impact, performance, and reliability indicators.
  • Provide expert-level troubleshooting and administration support for IIS-hosted applications.
  • Diagnose and resolve complex Windows Server and application runtime issues impacting application availability or performance.
  • Analyze and troubleshoot Microsoft SQL Server issues related to query performance, connectivity, capacity, database health, and application-level database dependencies.
  • Develop and maintain automation scripts and tools using PowerShell, C#, or related technologies to reduce manual effort, operational toil, and repeat incidents.

Requirements

  • 6–10 years of experience in Application Support, Production Support, Site Reliability Engineering, or Application Operations, with strong exposure to Microsoft technology-based enterprise applications.
  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
  • Strong hands-on experience supporting and troubleshooting .NET / ASP.NET applications in enterprise production environments.
  • Advanced knowledge of IIS, including application pools, bindings, SSL certificates, configuration, deployment, performance tuning, and troubleshooting.
  • Strong working knowledge of Microsoft SQL Server, including querying, performance tuning, troubleshooting, database health monitoring, and capacity considerations.
  • Strong understanding of Windows Server environments, application deployment, configuration management, log analysis, and debugging.
  • Experience with observability and monitoring tools such as Splunk or equivalent platforms.
  • Strong experience in production support, application operations, and SRE practices, preferably at L3 or senior technical escalation level.
  • Strong understanding of Incident, Problem, and Change Management processes aligned with ITIL practices.
  • Practical knowledge of monitoring, observability, performance tuning, capacity management, SLOs, SLAs, and error budgets.
  • Ability to analyze complex application behavior using logs, metrics, traces, SQL data, IIS configuration, and infrastructure signals.
  • Strong automation mindset with experience in scripting and operational tooling.
  • Strong analytical, diagnostic, and problem-solving capabilities for complex production issues.
  • Ability to work effectively under pressure during major incidents and high-priority escalations.
  • Strong communication skills with the ability to explain technical issues clearly to technical and business stakeholders.
  • Collaborative mindset with the ability to work across application, development, infrastructure, database, and business teams.
  • Ability to mentor junior engineers and contribute to knowledge sharing and operational maturity.

Desired Qualifications

  • Prior experience in an L3, technical lead, senior support engineer, or SRE role is preferred.
  • Experience supporting applications in regulated, large-scale, or complex multi-team environments will be an added advantage.
  • Experience with advanced observability platforms such as Splunk, AppDynamics, Azure Monitor, or equivalent tools.
  • Experience with CI/CD pipelines, deployment automation, and release validation.
  • Exposure to cloud-hosted Windows/.NET workloads, hybrid environments, or containerized application platforms.
  • Knowledge of secure application operations, certificate management, access controls, and compliance-driven production support.
  • Experience contributing to service improvement plans, reliability reviews, and operational excellence initiatives.

Benefits

  • Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.
  • Global technology company, home to more than 223,000 people across 60 countries.
  • Delivering industry-leading capabilities centered around digital, engineering, cloud and AI.
#SRE#Site Reliability Engineering#Production Support#Microsoft Azure#Database Administration#SQL Server#Windows Server#IIS#.NET#ASP.NET#Splunk#PowerShell#Troubleshooting#Performance Tuning#Automation#ITIL
HCLTech Logo

Company

HCLTech

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Bengaluru, India

Qualification

Bachelor

Applicants

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