Silicon IP Customer Success Manager - 18275
Technology, Data & Digital · Software & Web Development · Software Engineering
In short
Synopsys is seeking a Silicon IP Customer Success Manager with over 10 years of semiconductor experience to lead customer-facing IP programs. You will manage schedules, deliverables, and cross-functional teams to ensure customer success and accelerate product launches. This role requires strong technical program management skills in SoC design, analog/digital IP, and customer communication.
Responsibilities
- Serve as the primary point of contact for customers throughout IP program delivery, from kickoff through post-silicon support.
- Own statement of work (SOW), program schedules, milestones, and deliverables across analog IP, digital IP, and SoC integration efforts.
- Coordinate cross-functional global teams including design, verification, applications, and sales.
- Identify technical, resource, and schedule risks early and drive mitigation plans.
- Report program health and blockers to internal leadership and customers in a way that drives action.
Requirements
- BSEE or equivalent, with 10+ years of semiconductor industry experience.
- Proven technical program management experience in SoC design, analog IP, or digital IP development.
- Direct experience managing customer-facing programs where you owned schedules, deliverables, and stakeholder communication.
- Strong understanding of semiconductor design flows, IP integration challenges, and what it takes to get a chip to tape out.
- Ability to lead and influence cross-functional teams without direct authority, across geographies and disciplines.
Desired Qualifications
- Ability to look at a program plan and spot the dependency that will become a problem in six weeks, not after it is already late.
- Ability to listen, clarify, own the follow-through, and close the loop when a customer escalates an issue.
- Stay organized across multiple simultaneous programs without losing track of what matters most.
- Ability to push back when a commitment does not make sense, and do it in a way that builds trust rather than friction.
Benefits
- Eligible for an annual bonus, equity, and other discretionary bonuses.
- Comprehensive health, wellness, and financial benefits as part of a competitive total rewards package.
- Actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education.
#Silicon IP#Customer Success#Manager#Semiconductor#SoC Design#Analog IP#Digital IP
Company
Synopsys Inc
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Executive
Locations
Sunnyvale, United States
Austin, United States
Boxborough, United States
United States
Qualification
Bachelor
Applicants
Be an early applicant