Services Account Manager

Logistics, Sales & Operations

In short

Help shape solutions and make a lasting difference in Enterprise Commercial customers’ businesses. As a Services Account Manager, you will work closely with large enterprise customers to help them get the most value from Microsoft products and services, solving complex challenges and supporting their long‑term transformation. In this role, you will lead the services sales account strategy and translate customer business needs into the right mix of Microsoft cloud, artificial intelligence, security, and support solutions.

Responsibilities

Lead the services sales account strategy for assigned Enterprise Commercial accounts, contributing insights to the broader account team and aligning services to customer priorities and Microsoft cloud objectives.
Determine planning priorities across multiple accounts based on customer needs, revenue importance, growth opportunities, and risks, and drive intentional services conversations that position cloud, artificial intelligence, and security solutions.
Build and maintain strong relationships with customer and partner stakeholders, as well as Microsoft account, solution, and customer success teams, orchestrating a one‑team motion to deliver services that drive adoption and measurable outcomes.
Identify, qualify, lead, and close strategic services opportunities, including Unified support renewals and expansions, enhanced solutions, and consulting engagements that advance the customer’s digital and artificial intelligence transformation.
Create and execute high‑quality close plans for opportunities, maintain accurate pipeline and forecasting data, and ensure a smooth transition from sales to delivery while monitoring customer experience and identifying future sales opportunities.

Requirements

Bachelor's Degree AND solid consultative sales experience in the commercial or public sector (e.g. finance, local government) or related work OR equivalent experience.
Dutch or French language proficiency are mandatory.

Desired Qualifications

Bachelor's Degree in Business, Information Technology (IT), or related field AND relevant consultative sales experience in the commercial or public sector (e.g. finance, local government) or related work OR equivalent experience.

Benefits

Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/belgium-corporate-pay.html

Skills

CloudArtificial IntelligenceSecuritySales

#Enterprise Commercial#Microsoft cloud#artificial intelligence#security#support solutions#strategic opportunities#renewals and expansions#sales to delivery#digital transformation

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Company

Microsoft

Job Posted

2 days ago

Employment Type

Full Time

Work mode

Hybrid

Salary

€82,600 – €123,200 / year

Experience Level

Mid-Senior

Locations

Belgium

Qualification

Bachelor

Applicants

Be an early applicant