Service Technician
Manufacturing & Production · Production & Assembly · Manufacturing Engineering
In short
We are seeking a Service Technician to perform routine preventive service, troubleshoot, and repair air compressors and related equipment. This role involves direct customer interaction, documentation, and participation in a rotating on-call schedule. A High School Diploma, 1-2 years of technical experience, and a valid driver's license are required.
Responsibilities
- Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers, and low-pressure blowers.
- Set, install, and pipe compressor systems.
- Absorb higher-level learning including VSD’s, refrigeration, industrial networks, remote monitoring, and air audits.
- Pressure wash and clean customer equipment pads.
- Communicate with customers and Service Manager regarding services performed and repair options.
- Completely fill out all service-related documentation.
- Attend training at Air Academy and train with Senior Service Technicians.
- Promote and practice proper safety procedures and correct use of personal protective equipment.
- Provide a high level of customer service and respond to customer needs.
- Participate in a rotating 24/7/365 on-call pool, including travel to customer locations, out-of-town, and overnight travel.
- Be subject to random drug testing.
Requirements
- 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
- Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred.
- Experience in HVAC is a plus.
- Ability to work independently and complete tasks within assigned deadlines.
- Customer-focused and ownership of meeting customer needs.
- Ability to use computers to complete work orders, ordering parts and training.
- Supply all basic required tools.
- Able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.
- Basic understanding of mechanics and electrical theory.
- High School Diploma or equivalent is required.
- Valid driver's license.
- Fluent in English.
- Reside within reasonable commute (30 minutes to 1 hour) of the assigned territory.
- Must be able to park a company-issued, branded service vehicle at your place of residence without any restrictions.
Desired Qualifications
- Certifications are a plus (EPA Certified).
- Occasional travel to Rock Hill, SC for paid training.
Benefits
- Flexible benefits plan including medical, dental, and vision.
- Generous 401 (k) retirement plan match in addition to an automatic contribution.
- Competitive paid time off and sick time.
- Life & Disability insurance.
- Paid training.
- Excellent paternal, adoption, and maternal leave.
- Equipped with a company vehicle, laptop, cell phone and uniform.
- Overtime eligible and overtime begins after completing 8 work hours in a day.
#service#technician#field service#air compressors#air dryers#troubleshooting#repair#installation#customer service#documentation#safety#on-call#travel#mechanical#maintenance#electrical#HVAC#driving license#remote
Company
Atlas Copco Group
Job Posted
1 week ago
Expires
in 1 month
Employment Type
Full Time
WorkMode
Remote
Experience Level
Associate
Locations
Dallas, United States
Qualification
Bachelor, Diploma
Applicants
Be an early applicant