Service Technician
Manufacturing & Production · Quality & Process · Maintenance & Reliability
In short
As a Service Technician, you will perform routine preventive service, troubleshoot and repair air compressors and related equipment, and install compressor systems. You will communicate with customers and service managers, complete documentation, and attend training. This is a remote position requiring travel within a 1-2 hour radius of Butler, PA.
Responsibilities
- Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers, and low-pressure blowers.
- Set, install, and pipe compressor systems.
- Pressure wash and clean customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
- Communicate with the customer and Service Manager regarding all services performed and present repair options.
- Completely fill out all service-related documentation including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents.
- Attend training at Air Academy and train with Senior Service Technicians.
- Promote and practice proper safety procedures and correct use of personal protective equipment.
- Provide a high level of customer service and respond to customer needs.
- Participate in a rotating 24/7/365 on-call pool with other Technicians.
- Travel to customer locations, including out-of-town and overnight travel as scheduled.
Requirements
- 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
- Ability to absorb a higher level of learning including VSD’s, refrigeration, industrial networks, remote monitoring, and air audits.
- Ability to work independently and complete tasks within assigned deadlines.
- Customer-focused and take ownership of meeting the customer's needs.
- Ability to use computers to complete work orders, ordering parts and training.
- Supply all basic required tools.
- Able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.
- Basic understanding of mechanics and electrical theory.
- High School Diploma or equivalent is required.
- Valid driver's license.
- Fluent in English.
- Reside within a reasonable commute (30 minutes to one hour) of the assigned territory.
- Able to park a company-issued, branded service vehicle at your place of residence without any restrictions.
Desired Qualifications
- Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred.
- Experience in HVAC a plus.
- Certifications are a plus (EPA Certified).
Benefits
- Flexible benefits plan including medical, dental, and vision.
- Generous 401(k) retirement plan match in addition to an automatic contribution.
- Competitive paid time off and sick time.
- Life & Disability insurance.
- Paid training.
- Excellent paternal, adoption, and maternal leave.
- Equipped with a company vehicle, laptop, cell phone and uniform.
- This position is overtime eligible and overtime begins after completing 8 work hours in a day.
#Service#Field Service#Technician#Repair#Maintenance#Customer Service#Travel
Company
Atlas Copco
Job Posted
4 weeks ago
Expires
in 1 month
Employment Type
Full Time
WorkMode
Remote
Experience Level
Mid-Senior
Locations
Butler, United States
Qualification
Diploma, Bachelor, Master, Doctoral, No Formal Education
Applicants
Be an early applicant