Service Sales Specialist
Logistics, Sales & Operations · Sales & Business Development · Technical Sales · Sales Management
In short
As a Service Sales Specialist at ABB in Singapore, you will be responsible for driving service business growth within the installed base by promoting lifecycle services, upgrades, and retrofits. This role involves building strong customer relationships, managing the sales pipeline, and achieving sales and profitability targets through technical and commercial expertise.
Responsibilities
- Drive service sales growth by identifying and developing opportunities within ABB's installed base.
- Promote lifecycle management solutions, upgrades, retrofits, maintenance services, and the broader service portfolio to achieve sales and profitability targets.
- Build and maintain strong customer relationships by understanding customer needs and translating requirements into ABB service solutions.
- Provide technical and commercial expertise and ensure customer satisfaction throughout the sales process.
- Develop and manage a healthy sales pipeline through proactive customer engagement, regular site visits, market development activities, lead generation, tender and proposal management, and effective utilization of CRM and installed base databases.
- Collaborate with service, sales, and cross-functional teams to implement service sales strategies, prepare customer-focused offerings, assess commercial risks, and deliver safe, reliable, and cost-effective solutions aligned with ABB's standards and business objectives.
Requirements
- Bachelor's degree in Electrical Engineering, Electronics Engineering, Mechanical Engineering, Business, or a related discipline.
- Minimum 3-5 years of experience in service sales.
- Proven track record in developing service business opportunities, managing customer accounts, and achieving sales growth targets.
- Prior experience selling medium-voltage (MV) and low-voltage (LV) electrical products, components, or solutions, preferably within ABB's Electrification portfolio or equivalent offerings from competitors.
- Strong understanding of service agreements, maintenance solutions, upgrades, retrofits, lifecycle management, and value-added service offerings.
- Excellent communication, presentation, negotiation, and relationship-building skills.
- Ability to engage customers at multiple organizational levels.
- Experience using CRM systems and sales pipeline management tools.
- Strong analytical and commercial acumen.
- Demonstrated commitment to customer satisfaction, safety, integrity, and compliance.
- Ability to work collaboratively across teams to deliver reliable and cost-effective customer solutions.
#sales#service#ABB#Singapore#engineering#electrical#mechanical#business#customer service#lifecycle management#upgrades#retrofits#maintenance
Company
ABB
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Singapore, Singapore
Qualification
Bachelor
Applicants
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