The Job

Service Office People & Culture Manager 80-100%

Logistics, Sales & Operations · HR & Admin · HR Operations · Organizational Development

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In short

As the Service Office People & Culture Manager, you will act as a trusted business partner, leading and ensuring the efficient delivery of People & Culture processes. You will foster an engaging workplace, drive talent development, and implement IKEA's People Strategy while managing the staff budget.

Responsibilities

  • Act as a trusted business partner to leaders, driving business performance through people.
  • Manage the Service Office staff budget, including effective planning and management.
  • Foster an engaging, inclusive, and high-performing workplace built on IKEA's values and culture.
  • Strengthen collaboration between the Service Office and all other units.
  • Lead the local implementation of IKEA's People Strategy and translate global priorities into local actions.
  • Drive talent and succession planning by coaching leaders.
  • Ensure People & Culture processes are delivered consistently while enhancing the co-worker experience.

Requirements

  • Extensive experience as a People & Culture Business Partner, People & Culture Manager, or comparable management role.
  • Proven ability to develop organisations, leaders, and teams while creating an engaging co-worker experience.
  • Confidence and maturity to influence, coach, and challenge leaders and stakeholders.
  • Strong leadership, communication, and relationship-building skills.
  • Ability to navigate a complex stakeholder landscape and manage multiple priorities.
  • Experience in developing and implementing strategic people initiatives, ideally within a global matrix organisation.
  • Solid understanding of key People & Culture processes (performance management, talent and succession planning, co-worker relations).
  • Solid understanding of Swiss labour law.
  • Fluency in English, both written and spoken.
  • Ability to work effectively in a hybrid environment.

Desired Qualifications

  • Knowledge of another Swiss national language is a plus.

Benefits

  • 28 vacation days (based on 100% workload).
  • 8 weeks paid parental leave for fathers; 20 weeks paid parental leave for mothers.
  • Very attractive social benefits.
  • 15% staff discount on purchases in every Swiss IKEA store.
  • Contribution between 85% and 100% of your yearly travel ticket if using public transport.
  • Free parking facilities.
  • Unlimited access to the LinkedIn learning platform.
  • Affordable and healthy meals in the staff canteen (CHF 4.50 for meat dishes and CHF 3.50 for veggie dishes).
  • Bonus payments for all employees.
  • Opportunities for career development, including trying different roles, moving between functions, or working abroad.
#People & Culture#HR#Management#Business Partner#Talent#Coaching#Leadership#Swiss Labour Law
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Company

IKEA

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

Hybrid

Experience Level

Mid-Senior

Locations

Spreitenbach, Switzerland

Applicants

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