Service Engineer
Construction, Engineering & Trades · Civil & Industrial Engineering · Mechanical Engineering · Electrical Engineering
In short
Atlas Copco is seeking a Service Engineer in Cairo, Egypt, to perform maintenance, diagnostics, and repairs on air compressors and related equipment. This role requires a Bachelor's degree in Mechanical, Electrical, or Electromechanical Engineering, with 0-2 years of experience preferred, and involves direct customer interaction and on-call duties.
Responsibilities
- Perform routine, preventative maintenance and repairs on air compressors, dryers, gas generators, and ancillary equipment.
- Troubleshoot and diagnose malfunctioning equipment, determining causes and performing necessary repairs.
- Test and document equipment operating parameters before and after maintenance/repairs.
- Document all work performed daily using company hardware and software.
- Develop rapport with customers through effective communication and professionalism.
- Provide basic tools and maintain tools and equipment.
- Learn and share knowledge about VSDs, refrigeration, industrial networks, remote monitoring, and air audits.
- Provide high-level customer service, responding to needs and satisfying expectations.
- Participate in a rotating on-call schedule and work overtime on short notice.
- Serve as a company ambassador, promoting the Atlas Copco "Way".
- Manage time effectively and work independently to solve problems.
- Promote and practice proper safety procedures and use of PPE.
- Work as a team, sharing knowledge and participating in training.
- Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image.
- Perform duties in accordance with Atlas Copco standards and customer expectations.
- Take action to get the job done and maintain necessary communications.
- Ensure self-dependency as a one-man job.
- Travel within Egypt to industrial and remote areas.
- Perform other duties as assigned.
Requirements
- A degree in Mechanical, Electrical, or Electromechanical Engineering.
- A minimum of 0 to 2 years of experience servicing air compressors is preferable.
- Excellent knowledge of aftermarket products and business processes.
- Familiarity with electric and electronic circuits.
- Solid knowledge of mechanical and electrical controls.
- Medium to high level of English proficiency (spoken and written).
- Strong communication skills.
- A dedicated hard worker who can perform well under pressure.
- A customer-oriented mindset.
- A team player with a willingness to learn and adapt.
Desired Qualifications
- Experience with gas refrigerant systems is an advantage.
- Candidates with technical knowledge related to compressed air equipment and experience in after-sales services or direct customer interaction will be highly regarded.
- Empathy towards clients and colleagues, as well as the ability to coordinate and organize work teams, are essential qualities.
Benefits
- Processes established to seek out and act upon customer feedback, ensuring effective problem resolution and accountability for meeting customer needs.
- A focus on decision-making guided by knowledge of the business, while fostering a culture of embracing change and tackling challenging tasks collectively.
- A culture that encourages accountability, personal reflection, and development, as well as a commitment to sharing networks for mutual growth.
- Promotion of teamwork and collaboration, valuing diverse opinions and recognizing excellence through praise and motivation.
- Commitment to integrity, reliability, and sustainability, ensuring that all team members adhere to our core values.
- A vibrant work environment where challenges are met with enthusiasm and support.
- Celebration of diversity and encouragement for candidates from all walks of life.
- Opportunity for personal and professional growth.
- Opportunity to explore industrial and remote areas in Egypt.
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Company
Atlas Copco
Job Posted
1 week ago
Expires
in 1 week
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Cairo, Egypt
Alexandria, Egypt
Qualification
Bachelor
Applicants
Be an early applicant