Service Engineer
Technology, Data & Digital · Software & Web Development · Software Engineering
In short
Emerson is seeking a Service Engineer in Saudi Arabia to provide on-site service and technical support for their products, including maintenance, diagnostics, installation, and troubleshooting. The role involves advising customers on product enhancements and configurations, assisting sales engineers, and promoting service offerings. This position requires an Associate level certification and a Bachelor's degree in an Engineering discipline, with preferred qualifications including knowledge of Emerson Process Management products and automation systems.
Responsibilities
- Perform routine maintenance tasks in accordance with customer requirements.
- Provide recommendations to the customer on product or solution enhancements and system health checks.
- Take ownership in service project activities coordination.
- Carry out startup/installation/commissioning, fault analysis, and repairs on Emerson Process Management products.
- Assist Sales Engineers in the demonstration of Emerson Process Management products.
- Develop and implement product/system configuration changes at site to meet customer requirements.
- Provide on-site on-the-job customer instruction in the application, maintenance, and operation of Emerson Process Management products.
- Be available as required to support the on-call rotation.
- Comply with all Emerson requirements for business processes including timesheets, site visit reports and all other documentation.
- Adhere to Health, Safety & Environment policies as laid by the organization.
Requirements
- Associate level certification for all services the individual is performing at site.
- An understanding of Control & Instrumentation theory including control loop configuration.
- Bachelor’s degree in an Engineering discipline (including control engineering, computer science, or electronics).
Desired Qualifications
- Sound knowledge of Emerson Process Management, Process Systems and Solutions products.
- Knowledge and experience of automation and control systems in process industries, typically with 2-4 years’ experience in related areas.
- Good verbal and written communication skills.
Benefits
- Medical insurance plans.
- Employee Assistance Program.
- Tuition reimbursement.
- Employee resource groups.
- Recognition.
- Flexible time off plans.
- Paid parental leave (maternal and paternal).
- Vacation and holiday leave.
- Training programs and initiatives focus on end-to-end development.
- Mentorship and coaching.
- Project management.
- On-the-job training.
#Service Engineer#Saudi Arabia#Emerson
Company
Emerson
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Al Khobar, Saudi Arabia
Applicants
Be an early applicant