Senior Technical Support Engineer – Structural Simulation / FEA
Construction, Engineering & Trades · Civil & Industrial Engineering · Structural Engineering
In short
Synopsys seeks a Senior Technical Support Engineer with expertise in structural mechanics and FEA to troubleshoot complex simulation issues for customers using tools like LS-DYNA and Ansys. The role involves direct customer interaction, problem-solving, and collaboration with development teams to ensure accurate and reliable simulation outcomes.
Responsibilities
- Provide technical support to customers using Workbench Mechanical and LS-DYNA, troubleshooting complex simulation issues including model setup errors, solver failures, and unrealistic results.
- Review customer inputs, identify root causes, and recommend practical solutions for structural analysis, nonlinear mechanics, explicit dynamics, and multi-physics scenarios like crash and impact simulations.
- Work directly with customers through email and virtual meetings to guide them on best practices and modeling approaches.
- Investigate and reproduce reported issues, document findings, and collaborate with development teams on bug fixes and enhancements.
- Build expertise in key application areas such as explicit dynamics, crash simulation, and NVH.
- Support technical discussions, demos, and customer engagements alongside sales and application teams.
- Develop and maintain technical content including knowledge base articles, workflow guides, and best practices that help customers and internal teams.
Requirements
- Bachelor's degree or higher in Mechanical Engineering, Civil Engineering, Aerospace Engineering, or a related field.
- Strong fundamentals in structural mechanics, finite element analysis, and nonlinear simulation.
- Experience with simulation tools such as LS-DYNA, Ansys, Abaqus, Nastran, Radioss, or OptiStruct.
- Ability to troubleshoot and debug complex simulation problems, not just run models but understand when results don't add up.
- Strong analytical and problem-solving skills that let you work through ambiguous or incomplete information.
- Ability to clearly communicate technical concepts to both technical and non-technical audiences.
Desired Qualifications
- Experience in explicit dynamics or crash simulation is a plus.
- Master's or PhD in a related field is a plus.
- Comfortable working in a customer-facing role, managing multiple priorities and support cases.
- Ability to explain complex simulation and physics concepts clearly and effectively.
- Methodical approach, focusing on root cause analysis and practical solutions.
- Collaborate well across teams and contribute to a strong team culture.
- Motivated to grow expertise and take on increasingly complex challenges.
Benefits
- Comprehensive range of health, wellness, and financial benefits.
- Total rewards include both monetary and non-monetary offerings.
- Role may be eligible for an annual bonus, equity, and other discretionary bonuses.
- Competitive total rewards package.
- Opportunity to influence product development by providing real-world feedback to engineering teams.
#Engineering#Support#Simulation#FEA#Structural Mechanics#LS-DYNA#Ansys#Abaqus#Nastran#Radioss#OptiStruct#Crash Simulation#NVH
Company
Synopsys Inc
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Senior
Locations
United States
Qualification
Bachelor
Applicants
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