Senior Technical Support Engineer
Technology, Data & Digital · Software & Web Development · Software Engineering
In short
Synopsys is seeking a Senior Technical Support Engineer in Pune, India, with expertise in computational fluid dynamics, heat transfer, and engineering simulation. This role involves supporting customers in various industries, leveraging advanced simulation methods, and staying current with emerging trends like AI-assisted engineering.
Responsibilities
- Help customers achieve success through technical expertise in simulation.
- Connect advanced simulation methods with practical engineering needs.
- Collaborate directly with customers to understand workflows, identify challenges, and recommend solutions.
- Stay current with emerging trends in simulation, AI-assisted engineering, and digital engineering workflows.
- Work with customers across aerospace, automotive, energy, electronics, and industrial industries.
- Solve complex engineering challenges.
- Contribute to product improvement initiatives.
- Create technical content.
- Drive adoption of advanced simulation technologies.
Requirements
- B.Tech in Mechanical Engineering, Aerospace Engineering, Chemical Engineering, or a related engineering field with 3+ years of experience in an engineering software environment, or M.Tech with 1+ years, or PhD.
- Expert-level knowledge of Fluid Dynamics, Heat Transfer, Numerical Methods, and Thermodynamics.
- Demonstrated experience using Ansys Fluids products or equivalent commercial CAE software solutions.
- Strong problem-solving skills and the ability to develop and implement numerical models to address complex engineering challenges.
- Excellent written and verbal communication skills with demonstrated ability to interact effectively with customers and colleagues.
- Strong organizational and time management skills with the ability to prioritize multiple projects and maintain a sense of urgency.
- Ability to learn new technical domains and expand expertise across multiple simulation applications.
Desired Qualifications
- Experience with AI-assisted engineering workflows and simulation technologies is highly desirable.
- Engaging personality, engineering curiosity, and willingness for continuous learning.
- Passionate about helping customers solve difficult engineering problems through simulation.
- Interested in how AI and emerging technologies can enhance engineering productivity and customer success.
- Strong organizational and time management skills with the ability to manage multiple priorities.
- Ability to work independently as well as collaboratively within a diverse global team environment.
- Projects a professional image, demonstrates business acumen, and is driven to succeed.
- Enjoys sharing knowledge through technical content creation, mentorship, and collaboration.
Benefits
- Salary range and benefits detailed during the hiring process.
- Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.
#Engineering#Simulation#Technical Support