Senior Technical Specialist

Technology, Data & Digital · Software & Web Development · Software Engineering

In short

As a Senior SAP S/4HANA Materials Management Product Specialist (P2P SME), you will be responsible for managing and optimizing end-to-end Procure-to-Pay processes within SAP, ensuring stable AMS delivery and efficient procurement operations. This role requires expertise in SAP MM/P2P with 12+ years of experience, including hands-on support, incident management, root cause analysis, and driving continuous service improvement.

Responsibilities

Provide L2/L3 support for SAP MM/P2P processes, managing incidents, service requests, and problem tickets with SLA adherence.
Perform root cause analysis (RCA) and implement permanent fixes, following ITIL-based AMS processes.
Own end-to-end P2P processes including Vendor Master Data Management, Purchase Requisition & Purchase Order Processing, Goods Receipt, Inventory Management, Invoice Verification & 3-way matching, and Payment integration with FI.
Manage Change Requests (CRs) end-to-end, gather requirements, prepare Functional Specifications (FS), and coordinate with ABAP, Basis, and integration teams.
Support testing phases (UT, SIT, UAT) and defect resolution.
Act as a bridge between business (Procurement, Finance, Supply Chain) and IT, participating in governance meetings, CABs, and service reviews.
Collaborate with FI (Accounts Payable, Payments), WM/EWM (Warehouse management), and Ariba/SRM teams to ensure seamless integration.
Identify automation opportunities in invoice processing and PR/PO validation bots, drive process standardization, and contribute to automation/AI initiatives.
Maintain SOPs, KT documents, and process documentation, ensuring audit compliance (SOX, internal audits, IMEI/PMEI).

Requirements

Strong experience in SAP MM/P2P (5–12+ years).
Expertise in Purchasing (PR, RFQ, PO cycles), Inventory Management (GR/IR), Invoice Verification (LIV), Account determination, and Release strategy (workflow approvals).
Experience in S/4HANA (mandatory for E3, preferred for E2).
Ability to create Functional Specifications (FS).
Understanding of IDocs / EDI / API integrations.
Manufacturing / Retail / Supply Chain industry exposure.
Understanding of procurement lifecycle and supplier management.

Desired Qualifications

Basic ABAP debugging knowledge (preferred).
Experience with Ariba / supplier collaboration platforms.
Understanding of multi-country procurement processes.
Strong governance & audit compliance focus.
Emphasis on automation and digital procurement.

Benefits

Opportunity to work with HCLTech, a global technology company.
Chance to supercharge potential and find career spark.
Work in a place that puts people first.
Exposure to diverse industries including Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.

Skills

SAP MMProcure-to-Pay (P2P)S/4HANAVendor Master Data ManagementPurchase RequisitionPurchase Order ProcessingGoods ReceiptInvoice VerificationFIWM/EWMAribaSRMIDocsEDIAPIABAP

#SAP#S/4HANA#Materials Management#Procure-to-Pay#P2P#SME#AMS#Support#Service Delivery#Root Cause Analysis#ITIL#Vendor Master Data#Purchase Order#Goods Receipt#Invoice Verification#FI#WM#EWM#Ariba#SRM#Automation#AI#Functional Specifications#ABAP#Manufacturing#Retail#Supply Chain

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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