Senior Support Engineer

Technology, Data & Digital · Software & Web Development · Software Engineering · Cloud Engineering · IT Support

In short

HCLTech is seeking a Senior Support Engineer in Bangalore, India, to provide application production support, including incident management and request fulfillment. The role involves supporting Oracle Fusion Middleware and Java J2EE applications on Linux platforms, troubleshooting technical issues, and working with cloud platforms like OpenShift and AWS.

Responsibilities

  • Provide application production support in incident management, monitoring, and request fulfillment.
  • Support Oracle Fusion Middleware applications, including troubleshooting, maintenance, monitoring, and build/deployment.
  • Offer production/application support for Java J2EE-based applications on Linux.
  • Troubleshoot technical issues with web servers like Tomcat.
  • Collaborate with partner teams and peers to meet SLA requirements.
  • Perform Linux administration, including system monitoring and basic networking.
  • Utilize monitoring tools such as Grafana, ITRS Geneos Console, or similar.
  • Host Oracle applications on cloud platforms like OpenShift.
  • Plan, install, build, patch, manage, configure, secure, and test WebLogic components.
  • Conduct scheduled maintenance, patching, and security compliance activities.
  • Assist in planning and executing disaster recovery (DR) failover testing.
  • Create and maintain automation scripts to reduce manual effort.

Requirements

  • Experience in Oracle WebLogic Administration.
  • Experience in Oracle Coherence Administration.
  • Experience in Oracle Fusion Middleware.
  • Experience with IBM WebSphere Administration.
  • Proficiency in WebLogic Scripting Tool (WLST).
  • Familiarity with Oracle Cloud.
  • Familiarity with AWS.
  • Experience with OpenShift Cloud Platform.
  • Proficiency in Shell Scripting.
  • Experience with Java J2EE-based applications in Linux platforms.
  • Exposure to web servers such as Tomcat.
  • Experience with Linux administration, including system monitoring and basic networking.
  • Familiarity with monitoring tools such as Grafana, ITRS Geneos Console, or similar.
  • Experience with Java monitoring tools.
  • Ability to work with partner teams and peers to meet SLA requirements.

Benefits

  • Supercharge your potential.
  • Find your career.
  • Find your spark.
  • A place that knows that helping its customers stay on top starts by putting its people first.
  • Global technology company with over 223,000 people across 60 countries.
  • Industry-leading capabilities centered around digital, engineering, cloud, and AI.
  • Broad portfolio of technology services and products.
  • Work with clients across all major verticals: Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
  • Consolidated revenues of $14.8 billion as of 12 months ending June 2026.
#support#oracle fusion middleware#oracle weblogic#java#j2ee#linux#tomcat#cloud#openshift#aws#scripting
HCLTech Logo

Company

HCLTech

Job Posted

3 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Bangalore, India

Applicants

Be an early applicant