Senior Supervisor Business Intelligence and Intelligent Automation
Technology, Data & Digital · Data, AI & Analytics · Business Intelligence · Software Engineering · DevOps
In short
Emerson is seeking a Senior Supervisor for Business Intelligence and Intelligent Automation in Mandaluyong, Philippines. This hybrid role involves managing daily operations, leading a team in automation development and implementation, and ensuring service level agreements are met. The ideal candidate has a Bachelor's degree, 8 years of IT software development experience, and 3 years of management experience, with proficiency in various automation and development tools.
Responsibilities
- Manage daily operations of the team supporting Automation Development.
- Assist Operations Manager in meeting and improving team service level, productivity, and efficiency.
- Lead the team in completing project-based assignments to deliver automated processes.
- Guide the team in designing, developing, and implementing custom solutions for process automation.
- Ensure the service level agreements are on target.
- Plan, assign, and direct work for employees to manage workloads and projects.
- Train new hires and ensure they have sufficient knowledge and skills.
- Perform regular coaching to enhance staff performance and encourage participation in decision-making.
- Analyze risk and mitigate project circumstances based on impact assessment.
Requirements
- Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or a similar field.
- At least 8 years of relevant work experience in the IT software development field.
- At least 3 years of managing projects and people.
- Understanding of leadership roles and responsibilities (operations management, employee performance management and development, customer management, etc.).
- Proficiency in SharePoint, Power Platform, Power BI, and automation tools.
- Strong knowledge of Agile, Scaled Agile, and Waterfall methodologies.
- Skilled in web and software development using HTML, CSS, JavaScript, ASP.NET, C#.NET, and SQL Server.
Desired Qualifications
- Driven to deliver results with passion and enthusiasm.
- Passion for learning and analyzing problems from new angles.
- Proficiently communicate ideas.
- Thrive on building partnerships to achieve common goals.
- Embrace challenges and seize opportunities with urgency, determination, and high energy.
Benefits
- Competitive benefits plans
- Variety of medical insurance plans
- Employee Assistance Program
- Employee resource groups
- Recognition programs
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Vacation leave
- Holiday leave
#Business Intelligence#Intelligent Automation#Supervision#IT#Automation