Senior Product Marketing Manager - Copilot Quality
Marketing, Media & Creative · Marketing & Advertising · Product Marketing · Marketing Strategy
In short
Microsoft is seeking a Senior Product Marketing Manager - Copilot Quality to partner closely with engineering teams on delivering best-in-class experiences and ensuring customer trust. This role involves analyzing product quality signals, influencing product priorities, and communicating insights to senior leadership.
Responsibilities
- Partner across the Copilot portfolio to unify product, customer, and competitive quality signals, standardize evaluation, and automate practices.
- Identify and prioritize quality gaps across Copilot experiences, distinguishing isolated issues from broader patterns.
- Collaborate with Product Management and Engineering to translate quality insights into product action and influence prioritization.
- Define and evolve evaluation frameworks and quality criteria for technical performance and customer value.
- Deeply understand product architecture, capabilities, limitations, and emerging experiences to diagnose quality issues.
- Assess Copilot performance against key competitors, identifying strengths, parities, and areas for improvement.
- Establish automated feedback loops across Engineering, Research, Support, Field, and Marketing.
- Synthesize insights and data for senior leadership, highlighting progress, risks, and areas needing attention.
- Translate technical findings into clear implications for customers, marketing, and sales teams.
- Embody Microsoft's Culture & Values.
Requirements
- Master's Degree in Marketing, Computer Science, Business or related field AND 3+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business OR equivalent experience.
- Experience with AI products, evaluations, benchmarking, experimentation, or data-driven product development.
- Experience using data, customer insights, research, or product signals to influence product strategy and prioritization.
- Ability to connect product, competitive, customer, field, and technical signals.
- Strong technical curiosity and ability to quickly develop fluency in AI systems, product architecture, experimentation, evaluation methodologies, and telemetry.
- Strong analytical and critical-thinking skills, including synthesizing quantitative and qualitative information.
- Clear written and verbal communication skills, with ability to explain complex technical findings and make practical recommendations for senior level audiences.
Desired Qualifications
- Bachelor’s Degree AND 8+ years experience, OR Master’s Degree AND 6+ years experience.
Benefits
- The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year.
- There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, where the base pay range for this role is USD $137,600 - $222,600 per year.
- Certain roles may be eligible for benefits and other compensation.
Skills
Product MarketingAIData AnalysisProduct ManagementMarket ResearchCustomer FeedbackCompetitive AnalysisProduct StrategyTelemetry
#Product Marketing#Marketing#AI#Copilot#Quality
About Microsoft
Empowering every person and organization on the planet to achieve more
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…
Company
MicrosoftJob Posted
3 days ago
Employment Type
Full Time
Work mode
Hybrid
Salary
US$106,400–203,600 · Negotiable
Experience Level
Senior
Locations
United States
Qualification
Master, Bachelor
Applicants
Be an early applicant
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