Senior Order Engineer
Construction, Engineering & Trades · Manufacturing Engineering
In short
As a Senior Order Engineer in Nilai, Negeri Sembilan, you will be responsible for reviewing and validating customer orders, ensuring technical accuracy and compliance. This hybrid role requires a Bachelor's degree in a related engineering field, a minimum of 3 years of experience, and strong analytical and communication skills.
Responsibilities
- Review and validate commercial and technical customer orders for accuracy, completeness, and compliance.
- Verify product selections, options, accessories, and special requirements for compatibility.
- Evaluate specification sheets, engineering documents, and product bulletins.
- Coordinate with Sales offices, manufacturing sites, and internal stakeholders to resolve issues.
- Create and maintain product structures and configurations.
- Review pricing accuracy for special constructions and customized solutions.
- Respond to order-related inquiries and provide technical clarification.
- Support backlog management to ensure customer commitments.
- Lead and participate in continuous improvement initiatives.
- Escalate unresolved issues appropriately.
- Perform other duties as assigned.
Requirements
- Bachelor's Degree in Chemical, Mechanical, Instrumentation, Manufacturing, Industrial Engineering, or a related discipline.
- Minimum 3 years of relevant experience in Order Engineering, Application Engineering, Manufacturing Engineering, or a related technical field.
- Ability to interpret technical specifications, engineering drawings, commercial documents, and product bulletins.
- Strong analytical and problem-solving skills with a high level of accuracy and attention to detail.
- Effective verbal and written communication skills in English.
- Proficiency in Microsoft Office applications and ERP systems such as Oracle.
- Ability to work effectively with cross-functional teams in a global environment.
Desired Qualifications
- Knowledge of control valves, valve automation, or flow control products.
- Experience in order management, product configuration, or customer-facing engineering roles.
- Knowledge of ISO standards and quality management systems.
- Experience with Power BI, Power Apps, and Power Automate.
- Exposure to process improvement, productivity enhancement, or digitalization initiatives within a manufacturing environment.
Benefits
- Competitive benefits plans
- Variety of medical insurance plans
- Employee Assistance Program
- Employee resource groups
- Recognition programs
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Vacation and holiday leave
- Ongoing career development
- Mentorship, training, or leadership opportunities
#Engineering#Order Management#Technical Specifications#Customer Orders#Problem-Solving#Process Improvement#Manufacturing