Senior Operations analyst, Reconciliation - Operations
Finance, Banking & Legal · Banking & Investments · Financial Analysis · Risk Management
In short
Seeking a Senior Operations Analyst for credit bureau reporting and dispute management. Responsibilities include managing workflows, analyzing data with SQL and Excel, resolving discrepancies, and preparing reports. This role is key to driving credit bureau processes and improving operational efficiency.
Responsibilities
- Manage and improve end-to-end operational and dispute management for credit bureau functions.
- Handle daily operational activities and resolve discrepancies within defined timelines.
- Use SQL (PostgreSQL) and advanced Excel for data extraction, analysis, credit bureau, and MIS reporting.
- Build queries to pull, validate, and reconcile large datasets.
- Perform transaction, settlement, payout, and ledger reconciliations.
- Investigate mismatches, conduct root cause analysis (RCA), and coordinate with stakeholders for issue resolution.
- Prepare operational dashboards, trackers, and reports for management review.
- Ensure reconciliation records are audit-ready and accurate.
- Identify process improvement and automation opportunities to enhance operational efficiency.
- Support automation activities with basic Python scripting.
Requirements
- Bachelor's degree in accounting and commerce (B. Com).
- Knowledge of Excel at an advanced level.
- Experience with Microsoft Office products and applications.
- Strong customer service, communication, and interpersonal skills.
Desired Qualifications
- Knowledge of and proficiency in Excel and SQL.
Benefits
- Inclusive culture empowers Amazonians to deliver the best results for our customers.
#Operations#Credit Bureau#Reconciliation#Dispute Management#Data Analysis#SQL#Excel#Reporting#Process Improvement#Automation