Senior Engineer - Monitoring Tools, Event Monitoring
Technology, Data & Digital · Software & Web Development · Software Engineering · DevOps
In short
Responsibilities
- Own end-to-end operations of Redwood, HWA, and Control-M environments.
- Ensure high availability, resilience, and performance of scheduling platforms.
- Perform advanced troubleshooting for complex job failures and scheduling issues.
- Drive root cause analysis (RCA) and permanent fixes for recurring incidents.
- Design and maintain complex job flows, calendars, triggers, and dependencies.
- Support cross-platform orchestration across ERP, databases, middleware, cloud, and file transfers.
- Lead job migrations and conversions between Control-M, HWA, and Redwood.
- Act as L3 escalation point for P1/P2 batch and scheduler incidents.
- Collaborate with ServiceNow, application, and infrastructure teams.
- Review, approve, and implement scheduling changes in compliance with governance standards.
- Identify and implement batch optimization and scheduling efficiencies.
- Enable automation for self-healing, alerting, and recovery mechanisms.
- Develop standard runbooks, templates, and reusable scheduling components.
- Work with application, infrastructure, and cloud teams for batch alignment.
- Provide SME input for tooling strategy and workload automation roadmap.
- Support audits, compliance requirements, and documentation for healthcare environments.
Requirements
- 5+ years of enterprise workload automation experience.
- Strong expertise in at least two platforms: Control-M, HWA, Redwood.
- Advanced scheduling concepts – calendars, dependencies, triggers, events.
- Linux/Unix & Windows operating systems.
- Databases – Oracle, SQL Server.
- Cloud exposure (AWS/Azure) for batch integrations.
- ITIL processes and ServiceNow.
- 5-8+ years in batch scheduling or workload automation roles.
- Bachelor’s degree in Engineering or equivalent.
Desired Qualifications
- Healthcare / Pharma enterprise experience.
- Batch modernization and migration exposure.
- Cloud-native and hybrid workload orchestration.
- Strong documentation and stakeholder communication skills.
- Control-M, HWA, or Redwood certifications preferred.
- Independently handle complex operational scenarios.
- Mentor L1/L2 engineers and support knowledge transition.
- Proactively identify risks and improvement opportunities.
- Act as trusted SME for DePuy Synthes workload automation services.
Benefits
- Supercharge your potential
- Find your career
- Find your spark
- Global technology company
- 223,000+ people across 60 countries
- Industry-leading capabilities centered around digital, engineering, cloud and AI
- Broad portfolio of technology services and products
- Work with clients across all major verticals
- Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.
Skills
About HCLTech
Supercharging progress through technology and innovation
HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…
Company
HCLTechJob Posted
4 days ago
Employment Type
Full Time
Work mode
Hybrid
Experience Level
Senior
Locations
Bengaluru, India
Qualification
Applicants
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