Senior Director, MRO Supply Chain - Datacenter Operations
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management
In short
Microsoft is seeking a Senior Director of MRO Supply Chain to lead the global supply chain for datacenter maintenance, repair, and operations spare parts. This role involves setting the vision, operating model, and transformation agenda, managing a distributed team, and optimizing the entire spare parts lifecycle to ensure datacenter reliability and support cloud growth.
Responsibilities
- Set and communicate the global end-to-end MRO spare-parts supply chain vision, strategy, standards, and multi-year transformation roadmap.
- Lead, develop, and inspire a geographically distributed organization of supply chain professionals and leaders.
- Own end-to-end supply chain performance for MRO spare parts across demand and supply planning, sourcing and supplier execution, inventory management, warehousing, transportation and logistics, supply network design, deployment, returns, repair loops, recovery, and end-of-life disposition.
- Develop and execute supply-planning targets and replenishment standards across all nodes in the supply chain.
- Ensure inventory is available at the right place, at the right time, and at the right cost.
- Design and optimize the global supply network, balancing availability, risk, cost, sustainability, and working capital.
- Lead relationships with third parties, suppliers, and logistics partners.
- Escalate and resolve field supply chain issues, analyze material consumption trends, and ensure hardware compatibility.
- Define risk-based strategies for critical spares, long-lead components, and lifecycle transitions.
- Implement measurement frameworks and performance-management mechanisms for data-driven decision-making.
- Lead the transformation of processes, data, governance, and digital capabilities through automation, integrated systems, and advanced analytics.
- Define and drive process changes, standardization, and maturity improvements.
- Build executive-level relationships across Sourcing, Finance, Datacenter Operations, Engineering, Security, Sustainability, and other disciplines.
- Ensure supply chain operations meet Microsoft safety, security, regulatory, and business-continuity requirements.
- Represent the function with senior executives and external partners.
Requirements
- Bachelor's Degree in Supply Chain Management, Operations Management, Supply Chain or related field AND 8+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, material requirement planning systems and tools, quantitative & qualitative analysis in cross functional or organizational enterprise environment, or related experience OR Master's Degree in Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 6+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, material requirement planning systems and tools, quantitative & qualitative analysis in cross functional or organizational enterprise environment, or related experience OR equivalent experience.
- Ability to meet Microsoft, customer and/or government security screening requirements.
- Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Desired Qualifications
- Bachelor's Degree in Supply Chain Management, Operations Management, Supply Chain or related field AND 15+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, material requirement planning systems and tools, quantitative & qualitative analysis in cross functional or organizational enterprise environment, or related experience OR Master's Degree in Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 12+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, material requirement planning systems and tools, quantitative & qualitative analysis in cross functional or organizational enterprise environment, or related experience OR equivalent experience.
- Demonstrated experience leading leaders and large, geographically distributed, cross-functional teams through significant organizational, process, and technology transformation.
- Deep functional expertise across supply and demand planning, logistics, inventory management, and supply network design.
- Significant experience managing MRO materials, service parts, or mission-critical spare-parts supply chains in datacenter, cloud infrastructure, telecommunications, utilities, industrial, manufacturing, aerospace, healthcare, or a similarly complex and uptime-sensitive environment.
- Proven ability to define strategy, translate it into an executable operating model and roadmap, secure investment, and deliver measurable business outcomes.
- Executive-level communication and influencing skills.
- Experience establishing governance, metrics, and management systems for end-to-end supply chain performance, risk, and accountability.
- Experience redesigning supply networks and deploying integrated planning, inventory, warehouse, transportation, and analytics capabilities at enterprise scale.
- Working knowledge of cloud or datacenter infrastructure, including the operational dependencies associated with power, cooling, space, racks, cabling, and hardware maintenance.
Benefits
- Certain roles may be eligible for benefits and other compensation.
#Supply Chain#Supply Planning#Datacenter Operations#MRO#Spare Parts
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Company
MicrosoftJob Posted
1 week ago
Employment Type
Full Time
Work mode
Hybrid
Salary
US$130,900–277,200 · Negotiable
Experience Level
Executive
Locations
United States
Qualification
Bachelor, Master
Applicants
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